Andrew Tolpa

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Analyzed and reported on key performance metrics to senior management.
• Facilitated smooth collaboration between departments through clear communication channels.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Directed initiatives to improve work environment, company culture or overall business strategy.
• Implemented quality control systems to boost overall product consistency and reliability.
• Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
• Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
• Reported issues to higher management with great detail.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.

See above achievements and responsibilities in current position.

Successful start-up of facility in the RSR department. Moved to DA Receiving department in 2003 where I managed daily operations until promotion in 2005.

Responsible for daily operations of Orderfilling, Receiving & Shipping areas. Also managed Off-site storage facility and inventory.