Andrew Torres
Deltona,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Knowledgeable Operations Agent with proven expertise in managing support work for aircraft. Loads, unloads, and tracks baggage and cargo. Well-versed in obtaining required documentation and implementing safety measures. Efficient Airport Operations Agent recognized for high productivity and ability to complete tasks swiftly. Possess specialized skills in safety protocol compliance, passenger assistance, and operational problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth airport operations and enhanced passenger experience. Seasoned Airport Operations Agent with comprehensive experience in airport management, aviation regulations, and safety procedures. Skilled in coordinating ground operations, ensuring passenger and aircraft safety, and managing emergency situations effectively. Demonstrated ability to streamline processes for efficiency while maintaining high levels of customer service. Committed to maintaining operational standards and improving overall airport functionality.
Overview
18
18
years of professional experience
Work History
Airport Operations Agent
Allegiant
Sanford, FL
01.2024 - Current
- Coordinated with other departments for efficient operations at the airport terminal.
- Responded promptly to emergency situations or incidents at the airport terminal.
- Ensured compliance with aviation regulations and procedures concerning air carrier operations.
- Dispatched ground support equipment for aircraft servicing needs according to schedule requirements.
- Maintained records of flight arrivals and departures from the airport terminal.
- Prepared daily reports regarding operational issues encountered at the airport terminal.
- Facilitated communication between pilots and ground personnel during takeoffs and landings.
Auto Glass Technician
Safelite Auto Glass
Orlando, FL
03.2024 - 12.2024
- Inspected and measured vehicles for glass replacement.
- Performed windshield repair or replacement on cars, trucks, and other motor vehicles.
- Assisted with inventory management by stocking shelves with items needed for repairs and replacements.
- Provided customer service by answering questions about services offered and estimated times for completion of work.
- Educated customers on proper care and maintenance of their car's windows and windshields post-installation.
- Communicated effectively with co-workers regarding progress on projects.
- Documented work and maintained customer records for accurate billing.
Aircraft Worker
Air Unlimited
Sanford, FL
05.2021 - 03.2023
- Completed daily pre-flight, post-flight and thru-flight inspections.
- Scheduled aircraft maintenance, upkeep and repairs.
- Removed trash and recyclables from aircraft interior.
- Towed, positioned and locked aircraft to secure.
- Guided aircraft hand using signals and batons to promote safe ground travel.
- Refueled aircraft using hoses connected to fuel trucks.
- Loaded, stowed and unloaded baggage or cargo for crew or passengers.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Ramp Agent
Daytona Beach Airport
Daytona Beach, FL
01.2021 - 05.2021
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Used scanners to track parcel information, condition or receipt.
Lead Ramp Agent
Orlando Sanford Airport
Sanford, FL
02.2017 - 07.2020
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
- Operated equipment to support on-ground operations in between flights.
- Connected electrical power units and service hoses to aircraft.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
- Coordinated day-to-day schedules, tasks and positions for ground crew.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
Cook
KFC
Deltona, FL
02.2016 - 11.2016
- Followed established procedures and requirements for safe food handling, storage and service.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Associate
Walmart
Orange City, FL
12.2014 - 12.2015
- Built and maintained relationships with peers and upper management to drive team success.
- Supported management team to facilitate task completion and meet performance goals.
- Stocked sales floor and assisted in product movement and merchandising plans.
- Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Greeted customers to determine wants or needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Line Worker
Father's Table
Sanford, FL
06.2011 - 08.2012
- Packed finished goods into correct packages or boxes.
- Maintained clean worksite to avoid hazards from chemicals and fragile products.
- Sorted and packaged products to prepare for processing or shipment.
- Examined products to verify conformance to quality standards.
- Monitored production line to watch for pile-ups or jams.
- Demonstrated proper work practices to accomplish key performance indicators.
- Removed foreign material and non-standard products from equipment to maintain proper functioning.
Delivery Driver
Amyway
Orlando, FL
02.2011 - 06.2011
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Delivered rush merchandise on tight schedules to meet customer targets.
Worker/Helper Clerk
General Home Repair
Deltona, FL
05.2008 - 08.2010
- Completed designated tasks.
- Ensured a safe and organized work enivornment.
- Ensured all tools and supplies were loaded and offloaded in a safe manner.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
Grocery Bagger
Albertsons Grocery Store
Longwood, FL
02.2007 - 04.2008
- Assisted customers with getting groceries loaded in vehicles.
- Retrieved carts from returns and parking lot.
- Collected empty carts and returned each to store to minimize loss and damage to store property.
- Cleaned up spills, collected trash and swept and mopped floors.
Education
Pine Ridge High School
Deltona, FL05.2010
Skills
- Good Work Ethic
- Data Management
- Critical Thinking
- Friendly, Positive Attitude
- Reliable & Trustworthy
- People Skills
- Customer Service
- Organizational Skills
- Decision-Making
- Effective Communication
- Problem-Solving
- Task Prioritization
- Team Collaboration
- Analytical Thinking
- Attention to Detail
- Time management abilities
- Adaptability and Flexibility
Timeline
Auto Glass Technician
Safelite Auto Glass
03.2024 - 12.2024
Airport Operations Agent
Allegiant
01.2024 - Current
Aircraft Worker
Air Unlimited
05.2021 - 03.2023
Ramp Agent
Daytona Beach Airport
01.2021 - 05.2021
Lead Ramp Agent
Orlando Sanford Airport
02.2017 - 07.2020
Cook
KFC
02.2016 - 11.2016
Associate
Walmart
12.2014 - 12.2015
Line Worker
Father's Table
06.2011 - 08.2012
Delivery Driver
Amyway
02.2011 - 06.2011
Worker/Helper Clerk
General Home Repair
05.2008 - 08.2010
Grocery Bagger
Albertsons Grocery Store
02.2007 - 04.2008
Pine Ridge High School