ANDREW TORRES
Dallas,TX
Summary
Dynamic Bar Manager with 8 years of experience in the hospitality industry, recognized for reducing food costs by 2.2% and LBW costs from 20.5% to 17.5%. Adept at enhancing operational efficiency while delivering exceptional customer service in fast-paced environments. Strong problem-solving abilities drive business growth and foster team collaboration. Seeking an opportunity to apply expertise in a challenging role that promotes mutual advancement.
Overview
14
14
years of professional experience
Work History
Bar Manager
The Finch Farm
Grand Prairie, Texas
03.2024 - Current
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Coordinated with chefs on food pairings for cocktails or beer selections.
- Implemented strategies designed to increase revenue through upselling techniques.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Negotiated purchase agreements with vendors to obtain best pricing on supplies.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
Assistant General Manager
TruFire
Southlake, TX
07.2023 - 02.2024
- Develop and implement strategies to increase customer satisfaction and loyalty
- Develop and implement strategies to improve profitability and efficiency in daily operations, including cost control measures and revenue optimization
- Train and mentor staff to provide exceptional customer service and build long-lasting relationships with customers
- Ensure compliance with all relevant laws and regulations related to HR policies and procedures
- Collaborate with the General Manager and other department heads to develop and implement new policies and procedures to enhance overall operational effectiveness and streamline processes
- Evaluate employee performance and provide feedback to improve productivity and effectiveness
- Assist the general manager in identifying and implementing cost-saving measures to increase profitability
- Oversees daily operations of a fast casual service concept that generates approx
- $50-60K/ weekly sales
Culinary Manager
Velvet Taco
Dallas, TX
11.2022 - 07.2023
- Develop and implement efficient culinary processes and procedures to ensure consistent quality and timely delivery of food items
- Conduct regular kitchen inspections and audits to ensure compliance with food safety and sanitation regulations
- Monitor and analyze customer feedback to identify areas of improvement in food quality and menu offerings, and develop strategies to address them
- Lead and inspire the culinary team to consistently deliver high-quality food items and exceptional customer experiences, fostering a positive and collaborative work environment
- Manage and oversee the inventory of culinary supplies and ingredients, ensuring adequate stock levels to meet the demands of the restaurant and minimize waste
- Implement training programs to continuously enhance the culinary skills and knowledge of the culinary team, ensuring they are up-to-date with the latest industry trends and techniques
- Identify and implement cost-saving measures in the culinary operations to maximize profitability and efficiency
- Oversees daily operations of a fast casual service concept that generates approx
- $100K/ weekly sales
Manager
Blue Goose Cantina
Dallas, TX
12.2020 - 11.2022
- Hired in as Manager for Highland Village location
- Completed all phases of training program for both FOH and BOH operations
- Involved in schedule writing and interviewing potential team members
- Participate in monthly inventory
- Oversees the execution of approximately 35-40 employees
- Oversees daily operations of a casual full service concept that generates approx
- $60K/ weekly sales
- Helped execute an offsite event for St.Day that generated approx
- $100K
Server
Perry's Steakhouse & Grille
Dallas, TX
05.2019 - 12.2020
- Develop and maintain a strong knowledge of the restaurant's wine list and be able to confidently recommend and pair wines with guests' meals
- Deliver exceptional customer service by anticipating and exceeding guests' needs and providing personalized recommendations based on their preferences and dietary restrictions
- Provide exceptional customer service to ensure a memorable dining experience for guests, including anticipating their needs and making personalized recommendations
- Effectively handle difficult or demanding guests with professionalism and grace, ensuring a positive dining experience for all patrons
Server
Deep Sushi
Dallas, TX
10.2016 - 05.2019
- Providing excellent customer service by promptly attending to guests' needs and ensuring their satisfaction
- Ensuring excellent customer service by promptly addressing guest concerns and issues, and maintaining a positive and friendly attitude
- Promote daily specials and make recommendations to guests based on their preferences and dietary restrictions
- Upselling food and beverage items to maximize sales and increase revenue
- Coordinating with the kitchen staff to ensure timely delivery of food orders to guests
Production Coordinator
Info Image
08.2015 - 09.2016
- Coordinate, Schedule, Facilitate and Monitor Printing and Production Services
- Handled and Maintain Computer Database for Job Log Assigned Projects
- Provide Direction and Support During Schedule Interruptions to Accommodate Priority Requests
- Developed and Maintained Professional Relationships with Team Members
- Operate Printing Presses and Other Production Equipment
- Inspect and Verify Completed Projects Meet Quality Standards
- Handled and Distribute Correspondence
- Maintain Inventory and Storage of Supplies, Paper Stock, Bindery, Toners and Other Consumables
Production Coordinator
ITC Cutting Edge
05.2011 - 03.2015
- Coordinate, Schedule, Facilitate and Monitor Printing and Production Services
- Handled and Maintain Computer Database for Job Log Assigned Projects
- Provide Direction and Support During Schedule Interruptions to Accommodate Priority Requests
- Developed and Maintained Professional Relationships with Clients
- Operate Printing Presses and Other Production Equipment as Needed
- Inspect and Verify Completed Projects Meet Quality Standards
- Handled and Distribute Correspondence
- Maintain Inventory and Storage of Supplies, Paper Stock, Bindery, Toners and Other Consumables
Skills
- Performance monitoring
- Foodservice management
- ServSafe compliance
- FOH operations oversight
- Team collaboration
- Cocktail development
- Group reservations management
- Training and mentoring
- Staff training
- Bar promotional planning
- Vendor relationship management
Timeline
Bar Manager
The Finch Farm
03.2024 - Current
Assistant General Manager
TruFire
07.2023 - 02.2024
Culinary Manager
Velvet Taco
11.2022 - 07.2023
Manager
Blue Goose Cantina
12.2020 - 11.2022
Server
Perry's Steakhouse & Grille
05.2019 - 12.2020
Server
Deep Sushi
10.2016 - 05.2019
Production Coordinator
Info Image
08.2015 - 09.2016
Production Coordinator
ITC Cutting Edge
05.2011 - 03.2015