Andrew Torres
Irvine,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Manufacturing Technician Associate
RxSight
09.2023 - 11.2024
- Consistently met or exceeded production targets by employing effective time-management skills and maintaining focus on task completion.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Made sure that products were produced on time and are of good quality.
- Documented all manufacturing activities, maintaining accurate records for reporting purposes and quality assurance audits.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
- Participated in continuous improvement initiatives, sharing insights and suggestions for enhancing operational efficiency.
Uber Driver
Uber
06.2023 - 09.2023
- Provide a timely delivery service, ensuring professional and warm interactions with customers and service staff
- Attentively secure orders for customer satisfaction
- Manage customer complaints professionally and courteously
Warehouse Associate
Amazon
10.2022 - 06.2023
- Received and processed incoming shipments, verifying accuracy of items against purchase orders
- Packed goods for shipment in accordance with customer instructions
- Maintained a clean and safe workspace
- Resolved discrepancies between physical count results and system generated reports
- Prepared packages for shipping in an efficient manner utilizing appropriate packing materials and conscious care to protect goods during transit
Customer Service Representative
John's Cleaners
09.2019 - 01.2020
- Developed strong relationships with customers by providing personalized assistance and support
- Answered customer inquiries and provided accurate information regarding products and services
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Provided excellent customer service to resolve customer complaints in a timely and informed manner
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support
- Performed administrative tasks such as filing paperwork, updating databases and generating reports
- Identified areas of improvement in customer service processes and suggested changes accordingly
Staff Member
WeatherTech Café
10.2016 - 03.2018
- Accurately prepared orders of food in a fast-paced environment
- Communicated effectively with customers regarding their inquiries or complaints
- Participated in regular meetings with staff to discuss progress, challenges, and opportunities for improvement
- Developed strategies for improving customer service standards and increasing customer satisfaction levels
Education
Bachelor of Arts - Physics, Chemistry, Biochemistry
University of Colorado At Boulder
Boulder, CO12-2026
Skills
- General warehouse experience
- Ability to work in a fast-paced environment
- Attention to detail
- Adaptive problem solving
- Staff training
- Accuracy
- Equipment troubleshooting
- Communication skills
- Prioritization
- Planning skills
- Client focused performance
- Proficient in Microsoft Office Suite
Timeline
Manufacturing Technician Associate
RxSight
09.2023 - 11.2024
Uber Driver
Uber
06.2023 - 09.2023
Warehouse Associate
Amazon
10.2022 - 06.2023
Customer Service Representative
John's Cleaners
09.2019 - 01.2020
Staff Member
WeatherTech Café
10.2016 - 03.2018
Bachelor of Arts - Physics, Chemistry, Biochemistry
University of Colorado At Boulder
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