Andrew Torres
Dallas
Summary
Experienced with managing multi-regional operations and leading teams to achieve organizational goals. Utilizes strategic planning and leadership to drive performance and operational improvements. Proven record of fostering effective team collaboration and delivering consistent results.
Overview
17
17
years of professional experience
Work History
Regional Manager
Josey Records
04.2021 - Current
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Established and maintained operational standards for 3 locations.
- Supervised various locations, enforcing high-quality standards of operation.
Operations Director
Tuned In Grading
06.2022 - 04.2024
- Created/Implemented operations to optimize workflow efficiency and enhance overall operational performance.
- Supervised operational processes and procedures for sales, supply chain management, distribution and resourcing.
- Oversaw supply chain management, effectively reducing lead times while maintaining high levels of product quality.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Oversaw day-to-day production activities in accordance with business objectives.
Mobile Analyst Account Manager
Encompass Health
09.2017 - 04.2021
- Successfully manage and support as assigned, (40+) national branch offices and staff with mobile device and IT issues
- Adhere to identity management protocols for new, current, and termed employees
- Device manager enrollment, distribution, and audit branch equipment
- Efficiently respond to requests via ticketing system
- Testing and troubleshooting device sites and applications, ensuring HIPAA compliance is met
Patient Service Liaison
Paragon Healthcare/Elevance Health
12.2007 - Current
- Managed many company tasks, as my role with the company progressed throughout the years
- Successfully transitioning the office to paperless format
- Manage company marketing product line
- Attend company conference booths and scout for potential consumers
- Organize, create, and distribute patient newsletter, ads, and brochures
- Create accurate reporting based on researched medications
Education
Web Development - Computer Information System with a Specialization in Web Development
DeVry University
Irving, TX01.2015
Skills
- Microsoft Office Proficiency
- Windows
- Android
- Affinity Publishing
- VMware
- OnBase
- Active Directory
- HCHB
- Staff training and development
- Operational management
Languages
Spanish
Timeline
Operations Director
Tuned In Grading
06.2022 - 04.2024
Regional Manager
Josey Records
04.2021 - Current
Mobile Analyst Account Manager
Encompass Health
09.2017 - 04.2021
Patient Service Liaison
Paragon Healthcare/Elevance Health
12.2007 - Current
Web Development - Computer Information System with a Specialization in Web Development
DeVry University
Similar Profiles
Kalena TimberKalena Timber
Office Manager/Coordinator at Josey Lane DentistryOffice Manager/Coordinator at Josey Lane Dentistry
Lincoln ThompsonLincoln Thompson
Teacher at TW Josey High SchoolTeacher at TW Josey High School
Ruheen NaidooRuheen Naidoo
Babysitter at Josey MeensBabysitter at Josey Meens