Andrew Torres
Canoga Park,CA
Summary
Dynamic professional with a proven track record at TJX Companies, enhancing customer satisfaction and driving sales through effective communication and delegation. Skilled in cash handling and employee training, I foster a culture of safety and continuous improvement, ensuring compliance and boosting team productivity in fast-paced environments.
Professional with experience in retail management, prepared for leadership role. Proven ability to manage operations, enhance customer service, and support team growth. Strong focus on collaboration, reliability, and adaptability to changing needs. Skilled in conflict resolution, inventory control, and staff training.
Overview
9
9
years of professional experience
Work History
Key Carrier
TJX Companies
10.2022 - Current
- Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
- Boosted sales performance with consistent promotion of products and services to customers during transactions.
- Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
- Contributed to a culture of safety by adhering to all established guidelines and procedures, minimizing the occurrence of workplace accidents.
- Ensured compliance with company policies by overseeing daily cash handling processes, minimizing errors or discrepancies.
- Improved team productivity through effective delegation of tasks to staff members based on their skills and strengths.
NATIMEL Salon and Spa
Owner
07.2016 - 10.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Audio
Los Angeles Film School
Los Angeles, CA07-2025
Cosmetology
Aveda Institute
Westwood, CA06-2012
Skills
- Store operations
- Employee scheduling
- Store maintenance
- Delegation
- Loss prevention strategies
- Customer service
- Workplace safety
- Cash handling
- Customer service management
- Training and mentoring
- Staff training and development
- Cash handling accuracy
- Task delegation
Languages
Spanish
Native or Bilingual
Timeline
Key Carrier
TJX Companies
10.2022 - Current
NATIMEL Salon and Spa
Owner
07.2016 - 10.2019
Audio
Los Angeles Film School
Cosmetology
Aveda Institute
Similar Profiles
Marisol MessengerMarisol Messenger
Retail Sales Associate at TJX CompaniesRetail Sales Associate at TJX Companies
Samantha NeddSamantha Nedd
Sales Associate at TJX CompaniesSales Associate at TJX Companies
Bella BrazzellBella Brazzell
Retail Sales Associate at TJX Companies, TJMaxxRetail Sales Associate at TJX Companies, TJMaxx
Rocio HernandezRocio Hernandez
Merchandise Coordinator at TJX CompaniesMerchandise Coordinator at TJX Companies
Marissa SolisMarissa Solis
Assistant Teacher at Dubnoff Non Public SchoolAssistant Teacher at Dubnoff Non Public School