Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Tovar

Lancaster,CA

Summary

Dynamic Customer Service Representative with A.N.T Party Rentals, adept at fostering positive client relationships and resolving issues efficiently. Proven expertise in cash handling and strong verbal communication skills, ensuring exceptional service delivery. Recognized for maintaining organized inventory and enhancing team collaboration to support successful event execution.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

A.N.T Party Rentals
Lancaster, CA
02.2021 - Current
  • Developed positive relationships with customers through friendly interactions.
  • Answered customer inquiries via phone, email, and chat.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Coordinated and allocated equipment, supplies and staff for events.
  • Processed payments using cash or credit cards in accordance with company policies.
  • Greeted customers and provided excellent customer service.
  • Stocked inventory of supplies such as maps, brochures, cleaning products when necessary.
  • Kept work area clean and organized at all times.
  • Conducted regular inventory checks to ensure sufficient stock levels were maintained.
  • Inspected rented items prior to checkout to ensure they were in good condition.
  • Assisted with loading and unloading of equipment from vehicles when necessary.
  • Explained policies and reviewed documentation to obtain signatures.

Education

High School Diploma -

Lancaster High School
Lancaster, CA
06-2025

Skills

  • Customer service
  • Problem solving
  • Strong teamwork
  • Cash handling
  • Team collaboration
  • Verbal communication skills

Timeline

Customer Service Representative

A.N.T Party Rentals
02.2021 - Current

High School Diploma -

Lancaster High School

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