Andrew Traeger
Phoenix,AZ
Summary
Seasoned Certified Salesforce Administrator with eight years of expertise in Salesforce Administration. Demonstrated success with five years dedicated to implementing sales operations optimization and driving process improvements. Adept at spearheading multiple CRM consolidation projects and technology implementations. Seeking a dynamic environment that presents both challenging opportunities and rewarding experiences.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Lead, Salesforce Projects|Head of Sales Operations
Cprime, Inc.
07.2022 - 11.2023
- Oversaw the management and enhancement of the Salesforce ecosystem while leading Sales Operations at Cprime. Responsibilities encompassed Salesforce Administration, Sales Training, and Onboarding, documentation and implementation of process improvements, as well as the administration and enablement of various sales software tools. Proficient in Territory planning, Sales benchmark analytics, Lead routing automation, Forecasting, Pipeline Analysis, Project Management and CRM integration, migration and consolidation.
Salesforce Business Analyst
Cprime, Inc.
11.2018 - 07.2022
- Led the initiative to migrate Bullhorn CRM and Hubspot CRM into Salesforce, unifying global sales teams under a single system for consistent sales processes and analytics.
- Collaborated with Product Management to streamline our product offerings, reducing opportunity changes post-close and enhancing insights into actual sales.
- Delivered actionable reporting and metrics to Sales Reps and Leadership, optimizing processes to boost sales activity and reduce administrative tasks 25%.
- Produced ad-hoc reports to assess specific business requirements.
Systems/Process Analyst
Navex Global
05.2017 - 11.2018
- Collaborated closely with internal teams to grasp their business processes and challenges, facilitating the delivery of tailored solutions aligned with their objectives.
- Documented and communicated business processes, offering training on best practices.
- Proactively identified opportunities for process enhancement, presenting innovative strategies in alignment with company goals.
- Enhanced processes resulted in a 30% reduction in time spent on administrative tasks in Salesforce CRM.
Business Systems Analyst II
The Standard
12.2015 - 05.2017
- Collaborated within the Shared Services department, contributing to multiple projects by offering system support, conducting detailed reporting and analysis, and providing valuable project assistance.
- Produced dashboards in MS Excel and SSRS helping multiple departments gain actionable insight into their data and reducing the time spent manually dissecting data by 50%.
Business Systems Analyst
The Standard
01.2015 - 12.2015
- Collaborated within a small team, employing agile methodology to successfully deliver seamless online benefits tailored for the SMB market.
- Led numerous projects aimed at improving the Salesforce internal and external UI for enhanced customer experience.
- These initiatives involved implementing a new and improved user provisioning and tracking process, empowering field office representatives to effectively sell our products, and establishing robust security measures around data.
Education
BS Business Information Systems -
Oregon State University
Corvallis, OR06.2015
Skills
- Project Management
- Business Process Improvement
- Data Analysis
- Leadership and Teamwork
- Coaching and Mentoring
- Pipeline management
- Territory management
- Contract negotiation
- Strategic planning
- Relationship building
- Sales forecasting
- Sales operations
- Proposal Development
- Sales Team Training
- KPI Tracking
- Sales Process Engineering
Certification
Certified Salesforce Administrator
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Lead, Salesforce Projects|Head of Sales Operations
Cprime, Inc.
07.2022 - 11.2023
Salesforce Business Analyst
Cprime, Inc.
11.2018 - 07.2022
Systems/Process Analyst
Navex Global
05.2017 - 11.2018
Business Systems Analyst II
The Standard
12.2015 - 05.2017
Business Systems Analyst
The Standard
01.2015 - 12.2015
BS Business Information Systems -
Oregon State University
Technology
Salesforce CRM
Apollo.io
Outreach.io
Gong.io
Zoominfo
Marketo
Dataloader.io
Workbench
Jira Service Desk
Confluence
Conga
Nintex DocGen
Zoom
Google Suite
Microsoft Suite
Similar Profiles
Tiffany MetzingerTiffany Metzinger
Head of Communications at Cprime, Inc.Head of Communications at Cprime, Inc.
SC SIVAKUMAR SC SIVAKUMAR null
Lead - Global Payroll Accounting and Compliance at Cprime India Technologies Private LimitedLead - Global Payroll Accounting and Compliance at Cprime India Technologies Private Limited
Valeria ChiarellaValeria Chiarella
Team Lead - Sales Support and Operations at Cprime|Elabor8Team Lead - Sales Support and Operations at Cprime|Elabor8