Andrew Turner
Tuscaloosa,AL
Summary
To obtain a job position within that of a Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technician Specialist/Certified Trainer
Chick-fil-a
05.2022 - Current
- Communicate with management and staff to resolve operational issues
- Demonstrate and teach staff how to properly program, maintain, and safely operate technical equipment and machinery to expedite work production
- Knowledge of re-programming and assembling machinery and technical equipment
- Increased customer satisfaction by providing prompt and accurate technical support.
- Collaborated with team members to complete complex projects within established timelines.
- Participated in continuous learning opportunities to stay current on industry trends, enhancing personal expertise while contributing to overall company growth.
- Maintained a safe working environment by adhering to industry safety standards and protocols.
- Use of guides and operational manuals to service, maintain, assemble technical equipment
- Create guides and troubleshooting techniques from previous technical problems with current or future technical issues
- Conduct training with new staff in performing operations with technical equipment and use of machinery
- Combined Food Preparation and Serving Workers- supervised and led employees completing numerous orders/tasks and serving guests to the highest level of service
- Service technical equipment and machinery in three locations
- Compare ongoing feedback and data on machinery and technical equipment to review error codes.
Apprenticeship- Tech Support/Technician
MDH Technologies
05.2023 - 03.2024
- Work on VM Backups for physical and virtual servers, and adding new VM's to the infrastructures
- Worked on virtual machines on virtual servers, and adding new systems to the infrastructure
- Complete Tickets within a timely manner
- Completed assigned tasks within a timely manner
- Blocking spam emails for clients
- Adding New people of companies to servers
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Observed tasks performed by my superiors to learn how to complete certain tasks within the future
- Reconnecting servers to our main controller, or setting them up with addresses
- Reconnected virtual machines to the physical or main controller within a timely manner
- Worked with Microsoft Office 365
- Worked with Microsoft Office 365 Tools such as Excel, Word Document, and more.
Team Member
Chick-fil-a
09.2020 - 05.2022
- Provided high customer service through oral communication
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Maintained daily food preparations and cooking supplies
- Cooked food and worked on food assembly line
- Prepared and delivered catering orders.
Camp Counselor
Para
06.2020 - 08.2020
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Created tasks and games for kid's activity- organized games for children and helped coworkers find a way to make kids interact
- Supervisor- monitored children's interactions around areas for safety.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Worked with children of varying age, interest, skill, and developmental levels.
Education
Bachelor's Degree in information security – cyber security -
Point University
West Point, Georgia12.2024
Associate Degree in Applied Sciences - Industrial Electronics Technology -
Shelton State Community College
Tuscaloosa, AL05.2022
High School -
North River Christian Academy
Tuscaloosa, AL07.2019
Skills
- Electrical repair
- Health and safety compliance
- Efficiency optimization
- Hardware Installation
- Attention to Detail
- Works Well Under Pressure
Certification
- Kuka Kore Certification, Spring 2021,Robot basics and control technology.
Timeline
Apprenticeship- Tech Support/Technician
MDH Technologies
05.2023 - 03.2024
Technician Specialist/Certified Trainer
Chick-fil-a
05.2022 - Current
Team Member
Chick-fil-a
09.2020 - 05.2022
Camp Counselor
Para
06.2020 - 08.2020
Bachelor's Degree in information security – cyber security -
Point University
Associate Degree in Applied Sciences - Industrial Electronics Technology -
Shelton State Community College
High School -
North River Christian Academy