Operations Manager with proven track record in enhancing productivity and efficiency. Expertise in strategic planning, team leadership, and process optimization. Skilled in communication and problem-solving, ensuring smooth operations across various sites. Dedicated to fostering growth and achieving operational excellence.
Overview
11
11
years of professional experience
Work History
Regional Operations Manager
Stratus Building Solutions
Orange, CA
04.2024 - 05.2025
Developing financial estimates, preparing proposals and performing the necessary follow up for successful sales closing
Computing the job costs by analyzing time, labor, material, and equipment requirements
Researching and finding leads/new business through various methods
Tracked all sales accounts digitally using software such as Salesforce and QuickBooks
Qualified bids by assessing other bidding contractors and subcontractors
Measure project performance using appropriate tools and techniques
Contact pending cancellations to retain the account
Generated Periodic Budgets using excel formulas to generate accurate cost
Measure current awareness of numbers of customers remaining to be serviced in the month
Maintained current and future standard operating procedures (SOP’S)
Project Manager
POLYGON
Fullerton, CA
04.2022 - 04.2024
Project Manager for Orange County, Los Angeles, Riverside County, for a Climate Control Service Company which Generated $3.2 million dollars annually in sales
Created Sales Proposals and Change orders for future and potential clients upwards of $100,000
Reading and interpreting the plans and specifications from engineers and architects
Effectively communicating with production until project completion to ensure desired results.
Accurately complete on a daily basis all project, equipment maintenance and other documentation as required
Responsible for successful project completion, including direct and indirect cost control, scope completion and change ordered, documentation, quality-control, job file completion and reporting.
Communicate and interface proactively with Sales team to assist with estimating or scoping projects in the assigned office
Coordinate internal resources with third party /vendors for execution of projects
Minimize out of service equipment in the assigned office and engage in activities to make out of service equipment ready to rent
Utilize current (ERP) NetSuite for all functions of the position including but not limited to project management, asset management, inventory, purchasing and time entry or approvals
Active Role in local P&L and accountable for Revenue and how it relates to the Profit and Loss
Project Manager/Estimating Manager
Pacific Coast Cleaning Inc
Anaheim, CA
09.2019 - 03.2022
Oversaw production of $6.2 million in revenue working with multiple General Contractors in both prevailing and private wages
Estimating/cost analysis for specific projects for Ownership with values near $150,000 per project
Qualified bids by assessing other bidding contractors and subcontractors.
Created Sales Proposals and Change orders for future and potential clients
Project Manager for Orange County, Los Angeles, Riverside County for a Commercial Cleaning Service
Quality Assurance/Client Communication including site visit or job walks to ensure quality control, clarification of scope and client satisfaction
Job Hazard Analysis and labor compliance in accordance with state laws
Scheduling and dispatching of up to 50 team members daily to multiple job sites
Budgeting, job-cost reconciliation, change orders, retention billing, and reviewed profit/ loss statements
Created excel forms to track scheduling, inventory control, job production and labor budgets
Generated Periodic Budgets using excel formulas to generate accurate cost
Conducted safety and training meetings with team members to ensure proper safety procedures are being followed on job sites to maintain OSHA standards
Interviewed, recruited, onboarded field staff and subcontractors
Senior Project Manager
General Procurement
Anaheim, CA
02.2014 - 08.2019
Reported to Ownership to assist with day-to-day operations for multiple building projects including custom homes, restaurant remodels, office remodels
Pulled and organized Plans and permits with local city affiliations
Negotiate with contractors to achieve fair and reasonable costs for change orders, and review their impact on project timelines and budgets.
Plan, direct, and coordinate with architects, contractors, vendors, and internal staff for successful project execution
Review applications for payment and manage fiscal aspects of project resources effectively.
Review contractor construction schedules, submittals, and schedules of values, and respond to contractor RFIs.
Coordinate the procurement and installation of owner-supplied fixtures, kitchen equipment, and furniture.
Reported to Ownership to assist with day-to-day operations
Franchise Onboarding Manager/Bilingual at Stratus Building Solutions of RenoFranchise Onboarding Manager/Bilingual at Stratus Building Solutions of Reno