Andrew VanArsdale
Clinton Township,MI
Summary
Operations professional with strong foundation in streamlining processes and managing complex projects. Known for excellent collaboration skills and ability to adapt to changing environments to achieve results. Proficient in logistics, supply chain management, and team coordination, with reliable and flexible approach to work.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Operations Coordinator
Agilon Health
03.2024 - Current
- Developed and implemented process improvements, resulting in increased efficiency across multiple departments.
- Managed project timelines and resource allocation, ensuring alignment with organizational goals and priorities.
- Collaborated with leadership to define strategic initiatives, aligning departmental objectives with overall business strategy.
- Established performance metrics to monitor operational success, fostering a culture of continuous improvement within the team.
Delivery Driver/Manager
Domino's
06.2022 - 03.2024
- Oversaw delivery operations, ensuring timely and accurate service to customers.
- Developed efficient routing strategies to optimize delivery times and reduce costs.
- Improved delivery efficiency by optimizing routes and schedules for drivers.
- Handled customer complaints professionally, resolving issues promptly and maintaining positive client relationships.
Loan Register Coordinator
MortgagePros
06.2022 - 11.2022
- Coordinated loan processing activities to ensure timely and accurate document submission.
- Managed communication between clients and mortgage professionals to enhance service delivery.
- Streamlined workflow processes, improving efficiency in application tracking systems.
Mortgage Banker
Rocket Mortgage
10.2021 - 06.2022
- Facilitated mortgage applications, ensuring compliance with industry regulations and company policies.
- Analyzed client financials to recommend suitable mortgage products aligned with individual needs.
- Collaborated with underwriting teams to expedite loan approvals and enhance customer satisfaction.
Education
Bachelor of Science - Public Relations, Advertising, Applied Communication
Grand Valley State University
Grand Rapids, MI04-2019
Skills
- Customer Relationship Management (CRM)
- Department Coordination
- Microsoft Excel
- Customer service
- Problem-solving
- Employee relations and conflict resolution
- Team leadership
- Project planning and development
- Operational efficiency
- Sales presentations
- Client relations
- Project leadership
Certification
Empower Leadership Course
Timeline
Senior Operations Coordinator
Agilon Health
03.2024 - Current
Delivery Driver/Manager
Domino's
06.2022 - 03.2024
Loan Register Coordinator
MortgagePros
06.2022 - 11.2022
Mortgage Banker
Rocket Mortgage
10.2021 - 06.2022
Bachelor of Science - Public Relations, Advertising, Applied Communication
Grand Valley State University
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