Andrew VanEpps

I helped with mainlining and producing efficient production of the carwash itself and the staff. Working with customers to get what they needed from the service as well as try and save them money so they wanted to come back. Making sure my staff was happy and did there job with joy and wanted to do a good job. I helped fix the equipment and made sure it was working properly. I handled cash as well as credit card information to make sure the staff was paid and the business was making money. As well as:

• Developed and implemented business strategies to achieve business goals and stay competitive.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Developed and maintained relationships with customers and suppliers through account development.
• Improved safety procedures to create safe working conditions for workers.

I talked to lots of customers to make sure that the inspection was at a good time and they were ready for me to arrive and look and and take pictures of what I needed to. Making sure I had all the correct documentation and addresses so I knew I was at the correct location. Staying organized and on time was very important to make sure the customers were being helped and getting the information they needed. I traveled in a 60 mile radius and covered lots of territory as well as:

• Maintained high ethical standards by providing unbiased assessments of homes'' conditions.
• Collaborated with real estate agents to facilitate timely inspections and clear communication of findings.
• Identified potential safety hazards for homeowners through diligent inspection of electrical systems, plumbing, and structural components.
• Improved report accuracy with meticulous documentation of home conditions and defects.
• Inspected exterior of building as well as around door frames and windows for cracks indicating foundation movement, recommending foundation inspection when pronounced signs appear.
• Identified indications of defective plumbing, leaks and resulting problems such as water damage and indications of hazardous mold arising from flooding or pooled water.

I worked on sewer inspections, Radon setup and testing, tested well water, Looked for wood destroying organisms, knew how to handle and use inferred equipment. I talked with customers and answered any questions they might have had. I was hands on and got in places that were on the roof or in the crawlspace. Knowing what I worked for was very important as well as:

• Upheld public trust in governmental entities by ensuring adherence to ethical standards and promoting transparency in the investigative process.
• Provided expert guidance to staff members regarding the interpretation of rules, regulations, policies, and procedures relevant to their job duties.
• Collaborated with stakeholders to ensure transparency and effective communication throughout inspections.
• Promoted an organizational culture of integrity by advising management on ethical considerations and potential conflicts of interest.
• Reduced instances of fraud and corruption through proactive monitoring and enforcement efforts.
• Conducted thorough investigations for improved compliance with regulations and policies.

Working long days to cover the entire business was required for me to get everything done I needed to. Starting my day as a barista, then moving to the kitchen to work as a cook, ending my day as a manager in the building. Worked with students and staff as well as:

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
• Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
• Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
• Optimized inventory control procedures to minimize stockouts and excess inventory levels.
• Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.

• Dean's List all 4 years
• Honor Roll all 4 years
• 3.7 GPA
• cum laude graduate