Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Andrew Varela

Chicago,IL

Summary

Dynamic Assistant Store Manager at Spirit Halloween Store with a proven track record in enhancing customer experience and driving sales through strategic merchandising and effective team leadership. Skilled in inventory control and problem-solving, I fostered a loyal customer base and improved satisfaction ratings through exceptional service and engagement.

Positive and organized team player with strong ability to motivate staff and enhance customer satisfaction. Well-versed in inventory management and sales techniques, combining these with effective communication and problem-solving skills. Committed to driving store success through operational excellence and team leadership.

Offering background marked by reliability and proactive approach, eager to learn and grow within retail management environment. Contributes ability to quickly grasp store operations and implement sales strategies efficiently. Ready to use and develop leadership and organizational skills in the manager role.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

2
2
years of professional experience

Work History

Assistant Store Manager

Spirit Halloween Store
08.2024 - 11.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Member Assistant

Sam's Club
11.2022 - 05.2023
  • Maintained accurate member records by diligently updating contact information and account details as needed.
  • Contributed to the growth of membership base by offering informed recommendations on available services and benefits.
  • Assisted in the planning and execution of member appreciation events, highlighting the organization''s commitment to delivering exceptional experiences.
  • Coordinated events and activities for members, fostering a sense of community and engagement within the organization.
  • Enhanced member satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Developed strong relationships with fellow team members, fostering a collaborative work environment that prioritized excellent member care.
  • Contributed to a welcoming environment for all members by maintaining clean facilities and well-stocked amenities at all times.
  • Handled sensitive member situations with professionalism, demonstrating empathy while adhering to company guidelines.
  • Streamlined administrative tasks for efficient member processing, reducing wait times during peak hours.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled complaints with prompt, courteous service to uphold professional reputation.

Education

High School Diploma -

Rich Central Township
Olympia Fields, IL
05-2018

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Inventory control
  • Store organization
  • Team building and leadership
  • Store opening and closing
  • Attention to detail
  • Staff supervision
  • Stock management
  • Pricing and markdowns

Languages

English
Native or Bilingual

Interests

  • Video Gaming
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Video Game Design
  • Design and Build Websites
  • Engaging in food photography and sharing culinary creations on social media
  • Cooking
  • Graphic Design
  • Music
  • Photography
  • Playing Sports

Timeline

Assistant Store Manager

Spirit Halloween Store
08.2024 - 11.2024

Member Assistant

Sam's Club
11.2022 - 05.2023

High School Diploma -

Rich Central Township
Andrew Varela