Talented Operations Coordinator successful at supervising and directing daily efforts of project teams and developing effective work procedures and processes. Results-oriented and organized with extensive experience working in fast-paced environments to consistently meet operational targets.
Overview
11
11
years of professional experience
Work History
Operations Coordinator
Brain Power Wellness
New York, NY
09.2022 - Current
Conducted training sessions for new employees on operational procedures.
Facilitated engaging and inclusive group sessions catering to all age ranges, promoting exercise, stretching, and meditation activities.
Handled the coordination of large-scale contracts, services scheduling, and school staff retreat organization.
Delivered enriching workshops focused on personal development to improve the culture for company and school staff.
Managed team schedules effectively.
Collaborated with CEO to establish and accomplish monthly income objectives
Effectively communicated with the team, addressing concerns and presenting solutions for each challenge.
Mentored staff members while displaying core principles of the organization.
Cadet
Best Buy Geeksquad
03.2019 - 12.2020
Troubleshooting and repairing different hardware such as printers, desktops, sound systems, laptops, MacBooks, and cell phones including Androids and iPhones
Assisting the client in Configuring hardware and teaching them how to properly use them
Teaching clients how to install ink cartridges, access and operate their emails, and backup/archive emails
Install, configure and troubleshoot desktops, laptops, phones, and software
Deconstructing desktops in order to extract the hard drives for the client or perform repairs
Installing programs, antiviruses, and Video chat on the client's laptop and desktop
Assisted Agent in installing a television mount onto the wall and mounting them
Installing desktop and monitors, network monitoring, and troubleshooting network and devices tethered to it.
Seasons Catering Company
08.2015 - 09.2019
Protects establishment and patrons by adhering to sanitation, safety, and beverage control policies
Helps patrons select food and beverages by presenting the menu, suggesting courses, and chef specialties
Transmits orders to the kitchen, identifying patrons' dietary needs and/or special requests
Keeps kitchen staff and patrons informed by noting the time of meal progression
Serves orders by picking up and delivering patrons choices from the kitchen and/or service bars
Responds to additional patron requirements by inquiring of needs and observing the area to keep it up to standards
Maintains table settings by removing courses as completed, replenishing utensils and water glasses
Preparing room for dining by clothing tables and setting decorations, candles service plates and utensils with attention to detail.
La Marina
07.2018 - 05.2019
Setting up the room for events by tables, chairs, etc for different layouts in each event to provide the smoothest and most streamlined events
Running food from kitchen to either buffet or actual customer tables and keeping a constant communication between captain and chef
Building strong work interpersonal relationships in order to keep maximum efficiency to work with the most precision and speed possible
Meeting the needs of customers who may be in need of coffee, espresso, or tea
Shifting the room back into its original state and breaking down any unnecessary utilities like tables/chairs to ensure a clean workspace for the next event.
Visitors Service Representative/Transportation
Museum Of Natural History
03.2018 - 08.2018
Assisting a large volume of visitors with multiple different needs such as directions or logistics of the museum and catering to each of their needs
Adapting to any circumstances quickly and handling/speaking to a variety of different visitors who may or may not speak the same language, but finding solutions regardless of the barrier
Operating different machinery within the museum such as elevators and the various movie rooms that are available to the visitors
Keeping a professional and friendly demeanor at all times towards all visitors and coworkers alike to bring an enjoyable and vibrant space for all to immerse themselves in
Guiding visitors safely into their designated exhibits in an orderly manner in order to maintain maximum efficiency and safety for everyone
Trained in point of sales and the exchanging of monies and credit card usage
Giving visitors extensive details and knowledge about various exhibits and explaining thoroughly in order to make sure the material explained is understood
Directing various vehicles inside the museum garage with utmost precision to prevent accidents.
Stock Person
La Rhumba Deli Grocery Corp
06.2013 - 07.2015
Refilled and rotated items on shelves to maintain fresh inventory
Conducted price checks for cashiers and service clerks
Offered product samples, answered questions, and assisted customers in finding items
Served shoppers in a prompt, courteous, and friendly manner
Read work orders or received oral instructions to determine work assignments and equipment needs
Cleaned aisles, storage areas, and work areas following all health and safety guidelines
Loaded and unloaded cargo, while carefully handling all merchandise to avoid damage
Stocked shelves with supplies and organized displays by attaching identifying tags to merchandise
Collected empty carts and returned them to their assigned areas.
Education
Associates in Arts -
Bronx Community College
06.2019
High School Diploma -
Millennium Art Academy
06.2015
Skills
Effective Team player
Take the lead type of attitude
Highly adaptable
Very well organized
Excellent communicator
Developed interpersonal skills
Fluent in technological language
Knowledgeable in different OS and programs such as MS Office