Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Cashier
Chick-fil-A
08.2021 - 09.2024
Supported customers in their inquiries and facilitated transactions to provide guests with the most positive experience possible.
Processed customer orders using point of sale technology to coordinate exchange and direct kitchen staff.
Streamlined process for cash drawer maintenance and monitoring for increased efficiency to minimize discrepancies.
Oversaw the training and onboarding of more than six new employees in the position of front-end service.
Cashier
Brookshire’s Food & Pharmacy
11.2018 - 08.2021
Represented the company as the first line of customer service representatives, providing assistance, helping in the selection of products, and facilitating transactions.
Achieved the highest rate of sale for fundraising efforts during the 2020 holiday season to benefit the Shreveport Food Bank.
Calculated checkout totals using front-end inventory management software.
Diligently maintained accurate transaction amounts to ensure value till balance.
Maintained credentials for distributing and selling items restricted under state and federal law.
Ensure purchases are organized and packaged correctly for customer convenience.
Oversaw the training and onboarding of more than six new employees in customer service positions.
Front Service Clerk
Publix Super Market
08.2013 - 09.2018
Regional management selected me to train more than 10 associates for the grand opening of the Muscle Shoals, AL, location.
Provided customers with professional-level assistance, ensuring their satisfaction.
Performed maintenance and upkeep tasks to preserve a pristine and attractive facility.
Receptionist Intern
Alabama Department of Rehabilitation Services
08.2006 - 08.2007
Provided exceptional service to clients in the role of receptionist clerical professional.
Managed a multi-line switchboard to answer and direct incoming calls to the correct recipients.
Conveyed phone calls from hard-of-hearing clients to counseling services using specialized equipment such as a teletype machine.
Maintained and organized client medical records for continuity of care.
Cashier
Delta Fuel
01.2003 - 08.2005
Promoted company products for the upselling of goods and services.
Consistently maintained accurate inventory of petroleum products for mass distribution.
Managed the measurement and allocation of industrial liquids for clients and customers.
Maintained certification for the handling of petroleum and natural gas products.
Stocking products and inventory.
Member of the Board, Fundraising Committee
Humane Society of Northwest Louisiana
03.2023 - Current
Devised revenue-generating fundraisers to help alleviate the financial burden of organizational work.
As a volunteer, oversaw the care of and the provision of medication for animals.
Secured funding through the sale of raffle tickets and humane society-branded merchandise.
Created marketing materials for the promotion of events for distribution on social media.
Education
Bachelor of Science - Business Administration And Management
Louisiana State University Shreveport
Shreveport, LA
05-2026
Associate of Science - Accounting
University of Louisiana At Monroe
Monroe, LA
12-2011
Skills
Teamwork and collaboration
Customer service
Friendly, positive attitude
Problem-solving
Multitasking
Attention to detail
Dependable and responsible
Organizational skills
Time management
Excellent communication
Critical thinking
Decision-making
Timeline
Member of the Board, Fundraising Committee
Humane Society of Northwest Louisiana
03.2023 - Current
Cashier
Chick-fil-A
08.2021 - 09.2024
Cashier
Brookshire’s Food & Pharmacy
11.2018 - 08.2021
Front Service Clerk
Publix Super Market
08.2013 - 09.2018
Receptionist Intern
Alabama Department of Rehabilitation Services
08.2006 - 08.2007
Cashier
Delta Fuel
01.2003 - 08.2005
Bachelor of Science - Business Administration And Management