Andrew Vo
Tukwila,WA
Summary
Diligent flag football referee with 1 year of experience enforcing rules and ensuring fair play in competitive environments. Skilled in effective communication and conflict resolution. Strong organizational skills complemented by customer service experience, ready to contribute to a dynamic team as a receptionist and referee.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Flag Football Referee
PNFOA flag football
Seattle, WA
09.2025 - 11.2025
- Enforced rules and regulations impartially to ensure fair play and maintain the integrity of the game
- Effectively communicated with coaches, players, and other officials to resolve conflicts and address concerns
- Maintained accurate records of game statistics, penalties, and player infractions for reporting purposes
- Attended regular training sessions to stay updated on rule changes and enhance officiating skills
Front Desk Receptionist
Bella nails and spa
Seattle, WA
05.2025 - 09.2025
- Greet visitors and create a welcoming environment
- Handle simple shop tasks such as guiding customers and giving out ideas
- Support staff as needed while maintaining a professional and friendly attitude
- Greeted and welcomed clients, providing a friendly first impression for all visitors.
- Managed appointment scheduling using salon management software to optimize service efficiency.
- Answered phone calls and addressed client inquiries with professionalism and courtesy.
- Assisted in maintaining cleanliness and organization of front desk area and reception space.
- Collaborated with team members to enhance customer service experiences and resolve issues promptly.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
High School Diploma Or GED - N/A
Highline High School
Burien, Wa06-2028
Skills
- Maintenance
- Customer service
- Cashiering
- Stocking
- Marketing
- Organizational skills
- Quick decision making
- Respect for diversity
- Patience and tolerance
- Strong leadership
- Decision-making
- Customer relations
- Relationship building
- Conflict resolution
Languages
English
Timeline
Flag Football Referee
PNFOA flag football
09.2025 - 11.2025
Front Desk Receptionist
Bella nails and spa
05.2025 - 09.2025
High School Diploma Or GED - N/A
Highline High School