Andrew Vogelman
Irvine,CA
Summary
Proven track record in enhancing operational efficiency and revenue accuracy at August Agents through meticulous commissions audits and the implementation of automated processes. Excelled in customer service and problem-solving, demonstrating adaptability and Microsoft Excel expertise. Achieved significant process improvements, underscoring a commitment to reliability and teamwork. Dynamic individual with hands-on experience in selling merchandise both in-store and over the phone and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
3
3
years of professional experience
Work History
Commissions Analyst Intern
August Agents
03.2022 - Current
- Identified process or policy deficiencies and worked with key players to drive process improvement.
- Enhanced revenue accuracy by conducting thorough commissions audits and resolving discrepancies in a timely manner.
- Improved commission payment efficiency with the implementation of automated processes and data management tools.
- Developed comprehensive training materials for new hires, expediting their integration into the Commissions Analyst role.
- Boosted transparency within the organization by generating clear reports outlining individual commission payouts.
Sales Associate
PGA Tour Superstore
07.2021 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built strong relationships with customers to encourage repeat business.
- Helped customers locate products, such as golf items and clothes, and checked store system for merchandise at other sites nationwide.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Tennis Stringer
Irvine Tennis
01.2023 - 03.2023
- Made sure customer and demo racquets were strung in a timely manner to maintain customer satisfaction.
- Helped customers efficiently find tennis products in-store and over the phone.
Education
Business Economics
University of California - San Diego
La Jolla, CA06.2026
Associate of Science - Business Economics
Irvine Valley College
Irvine, CA05.2024
High School Diploma -
University High School
Irvine, CA06.2022
Skills
Microsoft Excel expertise
Salesforce proficiency
Compliance Monitoring
Adaptability and Flexibility
Active Listening
Organizational Skills
Teamwork and Collaboration
Customer Service
Time Management
Problem-Solving
Attention to Detail
Reliability
Timeline
Tennis Stringer
Irvine Tennis
01.2023 - 03.2023
Commissions Analyst Intern
August Agents
03.2022 - Current
Sales Associate
PGA Tour Superstore
07.2021 - 09.2024
Business Economics
University of California - San Diego
Associate of Science - Business Economics
Irvine Valley College
High School Diploma -
University High School