Andrew Voorhees

Parts Specialist

Grappone

02.2022 - Current

Identified early product failure trends and communicated information to customers to help select more suitable parts.
Tracked parts use and charged items to customer accounts for billing.
Operated fork truck to move heavy pallets and containers of parts between storage locations.
Kept checkout areas stocked with eye-catching merchandise to boost per-customer revenue.
Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
Issued parts to technicians to complete customers' repairs.
Conducted cash handling, credit card transactions, and register closeout at end of business day.
Ordered parts from various distributors to fulfill demands.
Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
Maintained clean and neat parts counter and sales floor.
Assisted customers in finding appropriate parts promptly.
Completed sales and service documentation for customer and business records and provided receipts of purchase.
Reached out to vendors outside usual network to find parts not available from traditional sources.
Stocked and managed stock of parts.
Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
Organized parts storage and stocked inventory according to established guidelines.
Researched vehicles and parts via physical catalogs and electronic means.