Andrew Vuong
Garden Grove,CA
Summary
- Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
- Experienced with managing front desk operations and delivering superior customer service. Utilizes organizational and communication skills to ensure smooth daily operations. Track record of maintaining welcoming and efficient environment for guests and staff.
- Personable and reliable with knack for teamwork and customer service. Possesses solid understanding of retail operations and inventory management, coupled with strong problem-solving skills. Committed to contributing to positive shopping experience and maintaining organized, well-stocked shelves.
Overview
12
12
years of professional experience
Work History
CNA Intern
Alta Gardens Care Center
10.2012 - 12.2012
- Upheld strict adherence to HIPAA regulations, safeguarding sensitive patient information at all times.
- Demonstrated strong attention to detail when measuring intake/output levels, ensuring accurate data collection for treatment decisions.
Front Desk/Cashier
Milan Hair Salon
01.2015 - Current
- Balanced cash drawer at the end of each shift, ensuring accuracy in financial reporting and minimizing discrepancies.
- Handled phone inquiries professionally, providing prompt assistance or transferring calls as needed for optimal guest service.
- Assisted in resolving guest complaints and concerns, ensuring a high level of satisfaction with their stay.
- Enhanced customer satisfaction by providing efficient and accurate cashier services at the front desk.
Hardlines Team Member
Target
04.2018 - 07.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Increased sales by offering advice on purchases and promoting additional products.
Server/Cashier
Pho Hung Vuong
07.2018 - 08.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Front Counter
Raising Cane's
11.2019 - 10.2020
- Improved customer satisfaction by providing efficient and friendly service at the front counter.
- Utilized store software efficiently for order processing and data entry, ensuring smooth operations daily.
- Demonstrated adaptability consistently stepping into various roles within the store when required thereby increasing overall productivity.
- Assisted customers with product selection, resulting in higher satisfaction and return visits.
Caretaker
In Home Supportive Services
08.2022 - Current
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Education
High School Diploma -
Westminster High School
Westminster, California06.2013
Associate of Arts - Business Management
Orange Coast College
Costa Mesa, CA12-2020
Bachelor of Arts - Business Management
California State University of Fullerton
Fullerton, CA05-2025
Skills
- Reliability and punctuality
- Cash handling expertise
- Positive demeanor
- Conflict resolution
- Data entry efficiency
- Team player attitude
- Sales floor support
- Customer engagement
- Safety procedures
- Cash handling proficiency
- Patience and empathy
Timeline
Caretaker
In Home Supportive Services
08.2022 - Current
Front Counter
Raising Cane's
11.2019 - 10.2020
Server/Cashier
Pho Hung Vuong
07.2018 - 08.2019
Hardlines Team Member
Target
04.2018 - 07.2018
Front Desk/Cashier
Milan Hair Salon
01.2015 - Current
CNA Intern
Alta Gardens Care Center
10.2012 - 12.2012
High School Diploma -
Westminster High School
Associate of Arts - Business Management
Orange Coast College
Bachelor of Arts - Business Management
California State University of Fullerton
Objective Summary
- Finish GED at OCC.
- Transfer to CSUF for Business Management
- Graduate and find a job in the business field
Experiences And Accomplishments
- Host, Westminster High School Entertainment Unit Band Competition, 11/09, Help host a band competition and work at concession stands.
- Volunteer, Strawberry Festival, 05/10, Harvest, clean and cut large amounts of strawberries.
- Volunteer, Wilmore Carnival, 05/11, Set up booths, ran hotdog and burger stations, packed up booths.
- Assistant, Clothing Company, 10/11, Helped prepare and package clothes.
- Volunteer, T-Shirt Folding For CHOC, 10/11, Folding T-Shirts for CHOC walk.
- Volunteer, Halloween at the Mall, 10/11, Worked at game booths and helped clean up.
- Volunteer, Choc Walk at Downtown Disney, 10/11, Walk around Downtown Disney to support CHOC Hospital.
- Leader, Crossroads Confirmation Retreat I, 10/11, Lead a retreat team for a Catholic religious group.
- Leader, Crossroads Confirmation Retreat II, 01/12, Lead a retreat team for a Catholic religious group.
- Volunteer, Ribs, Pigs, and Watermelon Event, 08/12, Volunteered at a kids zone, game booths, and food stand.
- Volunteer, Light the Night Event, 09/12, Walked at Anaheim Angels Stadium for cancer patients.
- Intern, CNA Internship at Alta Gardens Care Center, 10/12 - 12/12, Interned as a Certified Nursing Assistant to aid the old and ill.
- Volunteer, Beach Cleanup, 04/13, Worked at the beach on multiple occasions to clean and pick up trash.
Objective Summary
- Finish GED at OCC.
- Transfer to CSUF for Business Management
- Graduate and find a job in the business field
Similar Profiles
Delila McAllisterDelila McAllister
Activity Director at The Gardens Rehab & Care CenterActivity Director at The Gardens Rehab & Care Center
Wesley MoyedaWesley Moyeda
Licensed Vocational Nurse at Arlington Gardens Care CenterLicensed Vocational Nurse at Arlington Gardens Care Center
Carolina Bravo LuceroCarolina Bravo Lucero
Hands-On Clinical Extern at Valencia Gardens Health Care CenterHands-On Clinical Extern at Valencia Gardens Health Care Center