Andrew Wallen

• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Conducted research to address shipping errors and packaging mistakes.
• Reviewed established business practices and improved processes to reduce expenses.
• Led improvement initiatives to advance operational efficiencies and increase revenue.
• Selected and Integrated new WMS. (Deposco WMS)
• Integrated warehouse operations with existing and new business processes.
• Created and enforced detailed organization processes to increase quality and service standards.
• Reviewed and negotiated contracts with carriers to optimize shipping costs.
• Promoted ITF Group at industry events and through ongoing networking efforts.
• Prospected for leads to build pipeline and convert to sales opportunities.
• Responsible for developing and managing the annual warehouse and distribution budget
• Develop, analyze, and evaluate operational performance metrics, recommending improvement or corrective action.
• Design warehouse layout and workflows.
• Work cross functionally with business development team to design customer solutions based on needs.
• Oversee Local/Regional Dispatch and Drivers. (2 Dispatchers and 10 drivers)
• Monitor, measure, and report on the efficiency of operational performance with fellow leadership team.
• Develop and analyze reports measuring the effectiveness of the warehouse operations.
• Provide CEO/Owner with updates on KPI's.
• Develop pricing and solutions to 3PL client.
• Managed team of over a 50 employees and oversaw all activities for 4 warehouses totaling over 500,000 square foot warehouse in Greater Saint Louis area.
• Directed personnel in distribution protocols.
• Analyzed and improved department operations and procedures, increasing productivity 28%.

• Collaborates with VP – Supply Chain Management, DC Managers and other Department Managers to develop and implement new or revised methods, policies and SOPs comprehensive to all DCs, to drive continuous improvement and efficiency gains to reduce overall cost-to-do
• Provide oversight and auditing to all areas of distribution, including efficient operations of warehouse management systems and related equipment, inventory management, product placement, proper maintenance and organization of distribution functions
• Provide oversight of the workflow and management of the distribution centers ensuring efficient use of labor hours and productivity index while also employing a continuous process improvement model and maintaining open communication channels
• Sets expectations and audits Corporate/Branding compliance to ensure that all DCs are tour ready at any time
• Works with HR and DC Managers to develop comprehensive employee training program to be implemented at all DCs
• Ensure a culture of safety by implementing, promoting and following safety procedures compliant to both OSHA and DM standards
• Maintains compliance to security standards, working with IT & Facilities Management team
• Maintain operational integrity of distribution center by ensuring that processes are effectively established, followed, monitored and optimized.
• Designed improvements to equipment to optimize worker productivity.
• Conducted time study using work measurement tools to validate accuracy of labor standard time.
• Identified problems and recommended new processes to improve performance and reduce costs.
• Coached and assisted employees with adapting to new processes.
• Implemented TZA (ProTrack) Labor Management Software

• Manage to ensure operational excellence in all areas of distribution, including efficient operations of warehouse management systems and related equipment, inventory management and product placement, and proper maintenance and organization of all distribution functions.
• Assist in the onboarding and ongoing management of third-party fulfillment clients to ensure optimal performance and metrics are achieved.
• Recruit, mentor, train, and develop employees, conduct annual performance reviews and disciplinary meetings when necessary.
• Ensure a culture of safety by following safety policies and procedures.
• Provide leadership and direction for Managers, Supervisors, Shipping/Receiving Clerks and Temporary/Seasonal Associates, who are responsible for accurately processing and rapidly shipping daily orders as well as processing inbound receipts and replenishing inventory levels.
• Responsible for overall performance of the distribution center, including but not limited to, talent management, defining KPIs, meeting Service Level Agreements, safety, and security.
• Collaborate with senior management to set Distribution Center (DC) policies and analyze KPIs
• Manages the relationship for all of distribution between the Distribution Center and DM Corporate Headquarters
• Analyzes operations data to maximize DC productivity and efficiency
• Reviews financial data to determine how efficiently the DC is using its space and labor
• Managed team of over a 100 employees and oversaw all activities for 375,000 square foot warehouse.
• Implemented 6 Rivers Robotics in 3 warehouse.

• Maintained tidy, organized and safe work area to comply with cleanliness standards.
• Unloaded pallets and deliveries and organized products in warehouse.
• Double checked records, daily reports, and inventory transactions to identify and correct variances.
• Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
• Collaborated with other departments to resolve potential incoming shipment issues.
• Conducted employee training and onboarding.

• Enhanced performance of receiving dock associates through training, guidance and motivation.
• Utilized forklift or pallet truck to load, unload, transport and store goods.
• Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.

• Count all product, compare to manifest and check all shipments for damage, shortages and overages. Sign for inbound shipments when necessary. Unload inbound trucks and safely move product for storage.
• Efficiently pick customer orders for shipment, ensuring that the correct number and type of product is picked. Assemble orders for shipment.
• Ensure outbound shipments are accurate and free of damage. Follow company quality guidelines. Repack and weigh any order that requires such handling. Report quality variances.
• Keep accurate records and reports. Assist in physical inventories and cycle counts. Ensure proper stock rotation.
• Maintain a clean, neat and orderly work area. Assist in maintaining the security of the warehouse. Conduct operations in a manner that promotes safety. Comply with OSHA and other appropriate standards.