Just moved to Austin from Hawaii with 10+ years of restaurant experience working every position imaginable. I’m looking for a restaurant that takes care of its team, serves great food, and values top-tier customer service. I know how to keep guests happy, work well under pressure, and make every shift run smoothly. Ready to bring my skills to the right spot.
• Delivered exceptional customer service by efficiently managing high-volume tables, ensuring quick service, and enhancing the overall dining experience, consistently earning top guest satisfaction feedback.
• Maximized sales through expert upselling techniques and personalized recommendations, contributing to increased revenue while maintaining strong proficiency with the POS system for seamless order processing.
• Fostered a collaborative team environment by building excellent relationships with coworkers and kitchen staff, promoting smooth operations and a positive workplace culture.
• Maintained a pristine dining area by prioritizing cleanliness and organization, upholding restaurant standards to elevate the customer experience.
• Balanced multiple tasks with precision under pressure, streamlining service flow and ensuring every guest received prompt, attentive care without compromising quality.
• Harvested, cleaned, and bagged fresh produce, ensuring top quality for delivery to local restaurants and stores.
• Managed timely produce deliveries and handled invoicing for clients, boosting local partnerships.
• Ran a bustling farmers market booth, engaging customers and driving sales with standout service.
• Planned and scheduled crop rotations to optimize yield and maintain soil health.
• Oversaw farm operations, coordinating tasks to keep production efficient and sustainable.
Exceptional customer service and guest experience management
Strong attention to detail in service and presentation
Dining etiquette and tableside service techniques
Effective time management in high-pressure settings
Clear and professional communication
Problem-solving and conflict resolution
Calm and poised under pressure
Collaborative teamwork with staff and kitchen