Andrew Ward
Bridgton
Summary
Dynamic professional with extensive experience in inventory management and staff training at Hannaford. Proven track record in enhancing operational efficiency and ensuring food safety compliance. Recognized for exceptional customer service and quality control, driving sales growth through effective product merchandising and team leadership. Committed to fostering a collaborative work environment.
Driven professional with excellent customer service, leadership and sales abilities. Extensive experience in retail environments and well-versed in meat types, cuts and processing.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
28
28
years of professional experience
Work History
Assistant Meat Manager
Hannaford
12.2023 - Current
- Assisted in managing inventory levels to ensure optimal stock availability and freshness.
- Trained team members on meat preparation techniques and safety protocols.
- Collaborated with the Meat Manager to implement promotional displays, enhancing product visibility.
- Monitored quality standards of meat products, ensuring compliance with health regulations.
- Enhanced customer satisfaction by providing exceptional service and product recommendations.
- Maintained cleanliness and organization of the meat department to promote a safe shopping environment.
- Supported customer inquiries regarding product selection and preparation methods for meat items.
- Maintained a safe and sanitary work environment by adhering to strict food safety guidelines and cleaning protocols.
Owner/Operator
Ward's Boards
01.2009 - Current
- Developed and implemented operational strategies to enhance production efficiency and workflow management.
- Managed inventory systems, ensuring optimal stock levels and timely replenishment of materials.
- Oversaw staff training programs, improving team performance and fostering a culture of continuous improvement.
- Streamlined processes to reduce waste and increase profitability through careful resource management.
- Conducted regular quality control assessments, ensuring product standards met industry regulations and customer expectations.
- Designed marketing initiatives to boost brand awareness and drive sales growth within the local market.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Wholesale Distributor
Campbells
08.2015 - 12.2023
- Managed inventory levels, ensuring timely replenishment and minimizing stockouts.
- Coordinated logistics for efficient order fulfillment and distribution processes.
- Utilized warehouse management systems to track shipments and deliveries accurately.
- Managed financial planning, budgeting, and forecasting for business sustainability.
- Cultivated relationships with vendors and suppliers to negotiate favorable terms and pricing.
Meat Manager
Shaws Market
06.2006 - 08.2015
- Supervised daily operations of meat department, ensuring quality and compliance with safety standards.
- Trained and mentored team members on product handling and customer service techniques.
- Developed and implemented inventory management processes to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends and adjust product offerings accordingly, improving customer satisfaction.
- Managed scheduling of staff, ensuring adequate coverage during peak hours for optimal service delivery.
- Conducted regular quality checks on products, maintaining high standards for freshness and presentation.
- Contributed to the store''s overall success by actively participating in company-wide training sessions and sharing knowledge with colleagues from other departments.
- Implemented creative merchandising displays that attracted customers'' attention, boosting sales opportunities within the department.
- Assisted customers with special orders, accommodating dietary needs and preferences whenever possible.
- Ensured optimal staffing levels by creating weekly schedules and adjusting as needed based on business demands.
- Upheld company policies and procedures while fostering a positive work environment for staff members across departments.
Meat Manager
Hannaford Supermarket
02.2003 - 06.2006
- Oversaw meat department operations, ensuring compliance with safety and sanitation standards.
- Managed inventory levels, reducing waste through effective stock rotation and ordering practices.
- Trained and mentored staff on meat preparation techniques and customer service excellence.
- Developed promotional displays to enhance product visibility and drive sales in the meat department.
- Analyzed sales trends to adjust product offerings, enhancing customer satisfaction and profitability.
- Led departmental meetings, fostering a collaborative team environment focused on continuous improvement initiatives.
- Increased customer satisfaction by providing knowledgeable assistance and recommendations on meat selections.
- Oversaw budgeting processes for the meat department, regularly reviewing financial reports to identify opportunities for improved profitability or expense reduction measures.
- Maintained a clean and sanitary work environment in compliance with food safety regulations and guidelines.
- Developed and executed successful holiday promotions, including special offers and themed displays designed to attract shoppers during peak seasonal periods.
Assistant Meat Manager
Hannaford Supermarket
03.2000 - 02.2006
- Executed daily ordering processes to maintain stock levels and reduce waste.
- Participated in team meetings to discuss operational improvements and customer feedback integration.
- Increased customer loyalty through knowledgeable interactions about various cuts of meat, cooking techniques, and recipe suggestions.
- Streamlined order processing by utilizing effective communication skills between the sales floor associates and meat department staff.
- Demonstrated expertise in cutting, trimming, grinding, and preparing meats according to established standards and customer requests.
- Responded promptly to customer inquiries regarding product availability or specific requests for specialty items not stocked regularly within the store''s offerings.
- Supported the Meat Manager in achieving financial targets for sales growth, profit margin improvement, and labor cost control within the department''s operations.
- Contributed to team success by training new employees on department procedures, policies, and best practices.
- Assisted in increasing sales by maintaining a well-stocked and visually appealing meat department.
Meat Cutter
Hannaford Brothers
05.1999 - 02.2000
- Operated various cutting tools to prepare meat products for display and sale.
- Maintained cleanliness and organization of work area to ensure safety and compliance with health regulations.
- Assisted in training new staff on cutting techniques and proper equipment usage.
- Collaborated with team members to streamline preparation processes and improve efficiency.
- Monitored inventory levels, ensuring adequate stock of meat products for customer demand.
- Provided exceptional customer service by offering tailored recommendations based on individual preferences.
- Cut meats to customer specifications and answered questions about specialty products.
- Followed all food safety regulations to maintain a safe work environment for both employees and customers.
Meat Clerk
Hannaford Brothers
09.1997 - 05.1999
- Assisted customers in selecting quality meat products, providing product knowledge and recommendations.
- Maintained cleanliness and organization of meat display cases to ensure compliance with health standards.
- Operated meat cutting equipment safely, adhering to all operational protocols and safety guidelines.
- Collaborated with team members to streamline inventory management processes, improving stock accuracy.
- Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
- Monitored product freshness and rotated stock regularly to minimize waste and ensure quality assurance.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Trained new staff on proper handling techniques and best practices for meat preparation and storage.
- Maintained sanitation standards within the department by adhering to strict cleaning procedures and guidelines.
- Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Ensured freshness of products by monitoring inventory levels and maintaining proper storage conditions.
Education
High School Diploma -
Erskine Academy
South ChinaSkills
- Inventory management
- Staff training
- Quality control
- Customer service
- Operational efficiency
- Food safety compliance
- Product merchandising
- Budget management
- Staff leadership
- Schedule management
- Employee scheduling
- Employee development
Timeline
Assistant Meat Manager
Hannaford
12.2023 - Current
Wholesale Distributor
Campbells
08.2015 - 12.2023
Owner/Operator
Ward's Boards
01.2009 - Current
Meat Manager
Shaws Market
06.2006 - 08.2015
Meat Manager
Hannaford Supermarket
02.2003 - 06.2006
Assistant Meat Manager
Hannaford Supermarket
03.2000 - 02.2006
Meat Cutter
Hannaford Brothers
05.1999 - 02.2000
Meat Clerk
Hannaford Brothers
09.1997 - 05.1999
High School Diploma -
Erskine Academy