Andrew Waszkiewicz
Melissa
Summary
Professional with strong background in pool equipment installation, known for delivering high-quality results. Skilled in site preparation, equipment installation, and maintenance. Hands on experience with retro-fitting outdated pool equipment with the most current and up-to date technology. Valued for effective teamwork, adaptability, and reliability.
Dynamic Owner/Operator previously at Bright Waters Pool Service & Repair LLC with a proven track record in client relationship management and equipment maintenance. Expert in water chemistry adjustments, electrical and plumbing troubleshooting, consistently enhancing customer satisfaction through tailored solutions. Recognized for optimizing pool systems and ensuring safety compliance, fostering long-term client loyalty and repeat business.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Owner/Operator
Bright Waters LLC
10.2021 - 03.2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
- Interacted well with customers to build connections and nurture relationships.
- Educated customers in proper pool operation and maintenance.
- Optimized energy efficiency in pool systems by regularly monitoring and adjusting circulation, filtration, and heating components.
- Customized treatment plans for each pool, taking into account specific needs and client preferences.
- Enhanced customer satisfaction by providing detailed maintenance guidance and support.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Tested systems, noting issues and completing preventive maintenance.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Self-motivated, with a strong sense of personal responsibility.
- Improved customer satisfaction with efficient installation and maintenance of equipment.
- Determined required installation methods and assembled proper tools and equipment to complete projects to specifications.
Repair & Installation Manager
Horizon Pool Care
10.2019 - 10.2021
- Install, repair, and wire automation panels, with a strong focus on iAqualink systems. Including programming based on pool-needs and features.
- Install and repair pool pumps with a strong focus on Jandy Flopros, plusHp, and EPUMPS. Mainly working with the DV2A models w/ internal relay control.
- Install, repair, and plumb Pool gas heaters and heat pumps, with a strong focus on JXI/JXIQ and JE/JRT heat pumps. (non hvac related heat-pump issues). Including proper flow based on dynamic head pressure.
- Maintained up-to-date knowledge of industry trends, incorporating new techniques and technologies into repair processes as needed.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Reduced downtime for clients by quickly diagnosing and repairing complex electrical issues.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Increased operational efficiency by maintaining an organized inventory of chemicals, tools, and equipment needed for various tasks.
Apprentice
Horizon Pool Care
01.2018 - 10.2019
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Learned wide range of simple and complex techniques from on-the-job training.
- Observed experienced professionals in action, gaining valuable insights into best practices within the field.
- Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
- Prepared worksite by setting up required tools and supplies.
- Received constructive feedback from mentors, leading to improved performance and increased knowledge.
- Assisted with problem-solving of challenging projects to develop critical thinking skills.
- Implemented suggestions from mentors, leading to enhanced productivity and skill development.
- Demonstrated adaptability by quickly learning new techniques and applying them to daily tasks.
- Facilitated smoother project workflows by maintaining clean and organized work environment.
- Reduced material waste by implementing more accurate measuring and cutting techniques.
- Assisted with post-installation cleanup and maintenance.
- Increased efficiency of plumbing installations by accurately measuring, cutting, threading, and assembling materials as needed.
- Supported emergency plumbing situations, providing prompt and effective solutions to clients'' problems.
- Improved efficiency on job sites with organization of tools and materials.
- Planned plumbing system layout, installation and repair according to manufacturer specifications.
Education
Jandy Pro Certified - Jandy Equipment
Fluidra Pro Academy
Tempe, AZ01-2021
Skills
- Installation and repair of all Fluidra pool equipment
- Troubleshooting Jandy specified pool equipment
- Equipment maintenance
- Client relationship management
- Water chemistry adjustment
- Electrical troubleshooting
- Water Flow troubleshooint
- Pool system optimization
- Retrofitting old vs new equipment
- Customer education
- Technical installation
- Strategic planning
Certification
Fluidra Pro Academy
Jandy Pro-certification
Timeline
Owner/Operator
Bright Waters LLC
10.2021 - 03.2025
Repair & Installation Manager
Horizon Pool Care
10.2019 - 10.2021
Apprentice
Horizon Pool Care
01.2018 - 10.2019
Jandy Pro Certified - Jandy Equipment
Fluidra Pro Academy
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