ANDREW WEAVER
Herriman,UT
Summary
Experienced and results-oriented leader with a proven track record of effectively managing and guiding teams. Skilled in overseeing and coordinating the work schedules of multiple employees to ensure optimal productivity and efficiency. Adept at updating and implementing procedures and policies to streamline operations and enhance overall performance. Committed to delivering exceptional customer service, consistently exceeding expectations and fostering positive relationships.
Overview
9
9
years of professional experience
Work History
Account Manager
National DME
Midvale, UT
11.2024 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Inventory Specialist
National DME
Midvale, UT
10.2024 - 11.2024
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each day.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
Operations Manager
Rehab Medical
Indianapolis, IN, United States
03.2022 - 04.2024
- Awarded Branch Manager of the Year for 2022
- Oversaw and supported operations for multi-million dollar producing office
- Participated in leadership development program
- Drove team performance through organization and planning
- Ensured that office operated at the highest possible standards by following all processes
- Oversaw the management of inventory levels
- Conducted interviews and training
- Managed overall performance of all direct reports
Inventory Specialist
Rehab Medical
Indianapolis, IN, United States
09.2019 - 02.2022
- Instrumental in developing the Inventory Specialist role at Rehab Medical
- Developed new company-wide protocols to improve efficiencies
- Recognized for achieving perfect metrics for 2021
- Worked closely with the Operations Manager in managing daily operations
- Responsible for all inventory management, maintenance, and repair of equipment
- Trained and mentored multiple new hires
- Adhered to all company, state, and federal compliance standards
Assistant Store Manager
Maple Avenue Flowers
Warsaw, IN, United States
11.2015 - 09.2019
- Worked closely with the store manager to lead staff
- Resolved customer issues to their overall satisfaction
- Ensured a consistent standard of customer service
- Assisted customers whenever necessary
- Oversaw retail inventory and stocking
- Organized all delivery schedules
Education
Bachelors of Business Management -
Western Governors University
04.2019
Skills
- Leadership
- Communication
- Adaptability
- Project Management
- Ability to Work Under Pressure
- Warehouse management
- Decision-making
- Critical thinking
Hobbies and Interests
- Photography
- Sports
- Travel
Timeline
Account Manager
National DME
11.2024 - Current
Inventory Specialist
National DME
10.2024 - 11.2024
Operations Manager
Rehab Medical
03.2022 - 04.2024
Inventory Specialist
Rehab Medical
09.2019 - 02.2022
Assistant Store Manager
Maple Avenue Flowers
11.2015 - 09.2019
Bachelors of Business Management -
Western Governors University