Andrew Weston
Fort Myers,FL
Summary
Resourceful Client Success Partner with expertise in strategic client engagement and a proven track record of exceeding performance goals. Skilled in applying "The Challenger Sale" methodology to drive client retention and growth by challenging client assumptions and providing tailored solutions. Focused on delivering exceptional results and dedicated to creating meaningful partnerships that drive mutual success.
Overview
12
12
years of professional experience
Work History
Client Success Partner
Gartner
10.2022 - Current
- Enhanced client interactions, leading to a retention of 78.7% in 2024 and contributing to a Total Trans CV of $2.444 million
- Managed open AE territories, ensuring seamless client service and retention by challenging client assumptions and tailoring solutions to their needs
- Conducted high-value service calls, enhancing client value delivery through strategic insights and guidance
- Collaborated with internal sales partners to maximize client value and contributed to the success of several growth deals
Logistics Account Lead
Allyn International
05.2021 - 10.2022
- Led team to solve operational conflicts, reducing transportation costs for client
- Achieved top 10% savings on transport requests and expanded client scope by 50%
- Enhanced TMS system with digital strategy team, reducing Help Desk tickets by 30%
Global Internship Program
08.2019 - 11.2020
- Lived on site in both Kampala, Uganda & Abaco Bahamas
- Managed transport requests and streamlined resource tracking
- Assisted finance operations and coordinated vendor relationships for material procurement
Warehouse Manager
Earth Supply Specialties
01.2013 - 12.2018
- Oversaw inventory management and led a team of 3-5 employees
Marketing Intern
Iron Mountains
- 12.2017
- Supported project manager in market research and consumer persona development
Retail Associate
National Running Center
09.2015 - 05.2016
- Sold running gear and managed customer service for online/phone orders
Education
BS - Business Administration, International Business
Liberty University
Lynchburg, VA05.2019
Skills
- Strategic Thinker
- Gartner Legal & Compliance Subject Matter Expert
- Relationship Builder
- Challenger
Timeline
Client Success Partner
Gartner
10.2022 - Current
Logistics Account Lead
Allyn International
05.2021 - 10.2022
Global Internship Program
08.2019 - 11.2020
Retail Associate
National Running Center
09.2015 - 05.2016
Warehouse Manager
Earth Supply Specialties
01.2013 - 12.2018
Marketing Intern
Iron Mountains
- 12.2017
BS - Business Administration, International Business
Liberty University
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