Andrew Westray
Louisville,KY
Summary
Experienced and forward-thinking Product Management professional with a deep understanding of the product lifecycle and trend forecasting. Skilled in developing and executing strategic timelines and positioning products to align with corporate objectives. Proven track record of driving results and maximizing ROI through effective collaboration with operations and IT partners.
Overview
12
12
years of professional experience
Work History
Senior Product Manager
UPS
08.2023 - Current
- Worked closely with developers throughout the software development lifecycle to ensure successful delivery of products.
- Over $10M in ROI achieved over the last 2 years.
- Established processes for gathering operator feedback on existing products to inform future iterations.
- Drive go-to-market plans for product releases, coordinating marketing efforts to raise brand awareness and generate leads.
- Collaborated with operations, partners and internal teams to drive product vision and project prioritization.
- Train users and deploy new enhancements to the operations.
User Representative
UPS
11.2019 - 08.2023
- Studied operational needs and desires to incorporate into product requirements.
- Spearheaded new product development and enhanced existing products.
- Performed benefits analysis to secure funding for future projects.
- Work closely with development teams to develop, test and deploy new features.
- Train users and deploy new enhancements to the operations
Midrange Console Operator
UPS
03.2016 - 11.2019
- Support UPS applications from a user standpoint.
- Follow up on incidents that could potentially halt operations.
- Collaborate with IT teams to resolve system issues hindering operations.
- Alert and server monitoring that UPS applications reside on. Take action preemptively on issues before they arise.
Air Ramp Supervisor
UPS
10.2012 - 03.2016
- Supervised safe loading and unloading of aircraft.
- Awarded Supervisor of the District 2015
- Assigned and monitored daily tasks for air ramp employees.
- Verified accuracy of cargo manifests to ensure correct Weight and Balance.
- Monitored employee performance, providing feedback and guidance as needed.
Education
Bachelor of Arts - Computer And Information Sciences
Thomas Edison State University
Trenton, NJ10-2025
Skills
- Project Management
- Business Development
- Business Relationship Management
- Strategic Planning
Timeline
Senior Product Manager
UPS
08.2023 - Current
User Representative
UPS
11.2019 - 08.2023
Midrange Console Operator
UPS
03.2016 - 11.2019
Air Ramp Supervisor
UPS
10.2012 - 03.2016
Bachelor of Arts - Computer And Information Sciences
Thomas Edison State University