Andrew Whaley
Columbiana
Summary
Dynamic healthcare professional with extensive experience at ACT Physical Therapy, excelling in patient scheduling and care coordination. Proven ability to enhance service delivery through effective communication and marketing strategies. Skilled in medical terminology and committed to compliance with health regulations, fostering strong relationships with patients and medical staff alike.
Overview
19
19
years of professional experience
Work History
Physical Therapy Liaison
ACT Physical Therapy
Birmingham
03.2010 - Current
- Coordinated patient appointments and managed scheduling for optimal therapist utilization.
- Facilitated communication between patients and therapists to enhance care delivery.
- Supported marketing initiatives to promote services and engage potential clients.
- Collaborated with medical professionals to address patient concerns effectively.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
Medical Assistant
Alabama Orthopedic Center
Birmingham
04.2006 - 03.2010
- Assisted physicians with patient examinations and procedures.
- Educated patients on treatment plans and medication instructions.
- Trained new staff on office protocols and patient interaction skills.
- Ensured compliance with health regulations and safety standards consistently.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Cleaned and maintained medical equipment following procedures and standards.
- Educated patients about medications, procedures and physician's instructions.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Positioned patients properly during examination or treatment for comfort and safety.
- Changed dressings on wounds to prevent infection and check for healing.
Education
Bachelor of Science - Kinesiology
Samford University
Birmingham, AL05-2005
High School Diploma -
Vestavia Hills High School
Vestavia Hills AL05-2000
Skills
- Patient scheduling
- Care coordination
- Health regulations compliance
- Medical terminology
- Marketing strategies
- Customer relationship management
Affiliations
- Hockey
- Baseball
- Wrestling
- Football
- Fishing
Languages
Spanish
Limited
Accomplishments
- Member of Sigma Nu fraternity at Samford University
- Partner at ACT Physical Therapy
- Member of the Samford University football team
- National Honor Society
- S
References
References available upon request.
Timeline
Physical Therapy Liaison
ACT Physical Therapy
03.2010 - Current
Medical Assistant
Alabama Orthopedic Center
04.2006 - 03.2010
Bachelor of Science - Kinesiology
Samford University
High School Diploma -
Vestavia Hills High School
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