Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Andrew Whited

Bethpage,TN

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience

Work History

Operations Manager

Meridian Commercial Services
04.2018 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Reviewed shift reports to understand current numbers and trends.
  • Advanced productivity KPIs by leading trainings on procedures and safety practices.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
  • Drafted invoices for completed work.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Implemented ticket tracking system and worked with team to create customized system for improved tracking and logging of work issues.

Corporate Trainer

Texas Roadhouse
03.2014 - 08.2017
  • Conducted evaluations and observed employee performance to identify areas of needed improvement.
  • Monitored employee progress and gave feedback to management and additional training requirements.
  • Led cross-functional training for external and internal clients and created all training materials and testing.
  • Held demonstrations and one-on-one coaching sessions on use of POS equipment.

Education

High School Diploma -

Station Camp High School

Skills

  • Strategic Partnership
  • Systems Implementations
  • Policy and Procedure Implementation
  • High-Pressure Environments
  • Staff Training
  • Project Management

Timeline

Operations Manager

Meridian Commercial Services
04.2018 - Current

Corporate Trainer

Texas Roadhouse
03.2014 - 08.2017

High School Diploma -

Station Camp High School

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Andrew Whited