Andrew Wigfield
Wilmington,NC
Overview
11
11
years of professional experience
Work History
Certified Flight Instructor
All American Aviation Services
02.2023 - Current
- Trained individual clients in art of aviation through theoretical and practical flight instruction.
- Verified safety of students while using aircrafts by performing regular inspections of aircrafts, checking weather reports and matching level of competence of students to complex training and instructions.
- Adjusted and aligned course material to meet individual needs.
- Created instructional material and training syllabi for specific areas of ground and flight training.
Line Service Technician
Jet Centers Of Colorado
02.2022 - 01.2023
- Inspected all products for quality and optimum performance.
- Towed aircraft to gates and hangars using tractors and other vehicles.
- Maintained accurate documentation of performed work and completed tasks.
Server
Dave & Buster's
01.2021 - 06.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Aircraft Ground Support Supervisor
ACI Jet
06.2017 - 10.2019
- Coached employees through day-to-day work and complex problems.
- Monitored employee and customer interactions to assess quality of service.
- Established and implemented training programs to maximize team performance.
Assistant Manager
Sugar Rush Sweet Shoppe
07.2016 - 07.2017
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Achieved recognition for contribution to store success by optimizing sales.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Lead Line Service Technician Lead
Signature Flight Support, BBA Aviation
02.2015 - 05.2016
- Inspected all products for quality and optimum performance.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Barista Shift Lead
Peets Coffee And Tea, & Santoro Coffee
08.2012 - 02.2015
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
Education
High School Diploma -
Irvine High School
Irvine, CA06.2013
Private Pilots License -
Sunrise Aviation
Santa Ana, CA09.2014
Professional Aviation -
Phoenix East Aviation
Daytona Beach, FL12.2021
Skills
- Problem-Solving
- Safe Work Methods
- Articulate Communication
- Leading Crews
- Performance Tracking and Evaluations
- Employee Performance Reviews
- Negotiation and Conflict Resolution
- Active Learning
- Employee Coaching and Motivation
- Continuous Professional Improvement
References
Adam Zeeman (Former Flight Instructor, Sunrise Aviation) - (949)350-4173
Frederick Miles (Former Flight Instructor, Phoenix East Aviation) - (404)226-4048
Eric Derkum (Former Manager, ACI Jet) - (949)701-2752
Vansh Kalia (Current Colleague, All American Aviation Services) - (786)867-4326
Mike Barnes (Former Supervisor, Jet Centers of Colorado) - (719)360-5403
Timeline
Certified Flight Instructor
All American Aviation Services
02.2023 - Current
Line Service Technician
Jet Centers Of Colorado
02.2022 - 01.2023
Server
Dave & Buster's
01.2021 - 06.2021
Aircraft Ground Support Supervisor
ACI Jet
06.2017 - 10.2019
Assistant Manager
Sugar Rush Sweet Shoppe
07.2016 - 07.2017
Lead Line Service Technician Lead
Signature Flight Support, BBA Aviation
02.2015 - 05.2016
Barista Shift Lead
Peets Coffee And Tea, & Santoro Coffee
08.2012 - 02.2015
High School Diploma -
Irvine High School
Private Pilots License -
Sunrise Aviation
Professional Aviation -
Phoenix East Aviation
Similar Profiles
Sophie EboigbodinSophie Eboigbodin
Private Pilot Training at All American Aviation ServicesPrivate Pilot Training at All American Aviation Services
Tevin BekkerTevin Bekker
Assistant Chief Flight Instructor at All American Aviation ServicesAssistant Chief Flight Instructor at All American Aviation Services
Michael James TuttMichael James Tutt
President and Responsible Manager (Maintenance & Quality Control) at Central American Aviation ServicesPresident and Responsible Manager (Maintenance & Quality Control) at Central American Aviation Services
Alisa BrightmanAlisa Brightman
Housing Navigator at Help Hub at the Harrelson CenterHousing Navigator at Help Hub at the Harrelson Center
Amber J. JohnsonAmber J. Johnson
REALTOR®/ Agent Trainer and Mentor at Coldwell Banker Sea Coast RealtyREALTOR®/ Agent Trainer and Mentor at Coldwell Banker Sea Coast Realty