Andrew Willis
Las Vegas,NV
Summary
Energetic Assistant Fitness Manager known for high productivity and efficient task completion. Specialize in fitness program development, staff training, and customer relationship management. Excel in communication, leadership, and problem-solving to enhance team performance and client satisfaction. Committed to promoting health and wellness within the community through innovative fitness solutions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Personal Trainer
24 Hour Fitness
Las Vegas, NV
07.2022 - Current
- Educated clients about the benefits of regular exercise and healthy eating habits.
- Maintained records of client's performance data such as weight loss, muscle gain.
- Encouraged clients to take part in activities outside the gym to maintain a balanced lifestyle.
- Provided instruction in stretching techniques to improve flexibility and reduce risk of injury.
- Explained principles of nutrition including basic dietary guidelines to help optimize results.
- Demonstrated various exercises with the use of free weights and machines.
Fitness Manager
Crunch Fitness
Nampa, ID
03.2020 - 07.2022
- Ensured compliance with local health codes and regulations.
- Monitored and evaluated member satisfaction through surveys and interviews.
- Resolved any customer complaints or issues promptly and efficiently.
- Arranged educational seminars focused on health and fitness topics relevant to members' interests.
- Developed a comprehensive training program for all employees.
- Implemented policies and procedures related to employee conduct and safety protocols.
- Maintained accurate records of membership sales, billing and receivables.
Personal Trainer
24 Hour Fitness Super Sport
Las Vegas, NV
11.2018 - 03.2020
- Educated clients about the benefits of regular exercise and healthy eating habits.
- Created nutritional plans that support overall health goals of clients.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Provided instruction in stretching techniques to improve flexibility and reduce risk of injury.
- Assisted clients in setting realistic short-term and long-term goals.
Store Manager
American Nutrition
Las Vegas
11.2016 - 03.2018
- Managed daily banking activities such as deposits and withdrawals.
- Updated POS system with new products and promotional offers.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Monitored inventory levels and placed orders to restock shelves.
- Performed regular price checks to ensure competitive pricing.
- Developed relationships with suppliers to negotiate better prices.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Supplement Store Employee/Manager of Operations
Rev-Nutrition
Bakersfield, CA
03.2015 - 11.2016
- Implemented systems for tracking operational performance metrics.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Collaborated with other managers across the organization to develop strategies that support overall company objectives.
- Analyzed data to identify trends in customer service issues, financials, staffing needs to make informed decisions regarding operations.
- Investigated customer complaints related to product and service quality or delivery issues.
Assistant Fitness Manager
In-Shape Health Club
Bakersfield, CA
01.2015 - 06.2016
- Ensured compliance with relevant laws and regulations regarding health and safety standards in a gym environment.
- Monitored the performance of staff to ensure the highest quality of customer service was provided.
- Assisted with hiring, training and evaluating fitness instructors and personal trainers.
- Collaborated with marketing team on developing promotional materials to attract potential customers to join our facility's programs and services.
Personal Trainer
Inshape-Health clubs
, CA
09.2013 - 03.2016
- Educated clients about the benefits of regular exercise and healthy eating habits.
- Maintained records of client's performance data such as weight loss, muscle gain.
- Performed administrative duties such as billing customers or ordering supplies as needed.
- Responded promptly to customer inquiries regarding services offered or upcoming events.
- Assisted clients in setting realistic short-term and long-term goals.
Education
Associate of General Studies - General Studies
Bakersfield College
Bakersfield, CA08-2015
Skills
- Staff Development
- Strong leadership
- Program Development
- Employee performance assessment
- Revenue Growth
- Performance Analysis
- Administrative duties
Websites
Certification
- ISSA - Personal Training Cert
- ISSA Bodybuilding Cert
- ISSA Nutrition Cert
- AHA CPR cert
Accomplishments
- top 10 sales trainer MoM for regional company
- Client Retention and customer service is highest in the region
- Always keeping an open mind on ANY subject
Affiliations
- Cycling
- snowboarding
- Finance goal driven
- trend analysis
- P/L orientated
- Book Lover
- High Energy
Timeline
Personal Trainer
24 Hour Fitness
07.2022 - Current
Fitness Manager
Crunch Fitness
03.2020 - 07.2022
Personal Trainer
24 Hour Fitness Super Sport
11.2018 - 03.2020
Store Manager
American Nutrition
11.2016 - 03.2018
Supplement Store Employee/Manager of Operations
Rev-Nutrition
03.2015 - 11.2016
Assistant Fitness Manager
In-Shape Health Club
01.2015 - 06.2016
Personal Trainer
Inshape-Health clubs
09.2013 - 03.2016
Associate of General Studies - General Studies
Bakersfield College
- ISSA - Personal Training Cert
- ISSA Bodybuilding Cert
- ISSA Nutrition Cert
- AHA CPR cert
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