Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Andrew Wilson

Bonita,CA

Summary

Dynamic professional with extensive experience in logistics, office administration, live music production, and small business management, showcasing a versatile skill set and exceptional adaptability. Recognized for strong problem-solving abilities that consistently deliver impressive results by effectively leveraging available resources. Passionate about contributing to team goals while fostering a collaborative and efficient work environment.

Overview

17
17
years of professional experience

Work History

Back Office / Technical Support / Logistics Specialist

Best Buy Health
01.2017 - Current
  • Duties: Back Office / Technical Assistance: Using MS Office, Outlook, Excel, and other programs daily. Processing orders, correcting customer service errors, coaching C.S. agents, updating accounts, addressing complaints, performing troubleshooting on customers devices, and customer service. Shipping and Receiving: Processed, documented, and reconditioned returned stock. Pulled, kitted, packed, and shipped product and materials. Participated in monthly inventory counts, received deliveries, and stocked items. Tested, activated, and troubleshot mobile devices.
  • Manager: Tessie Lopez 775 450 7864
  • Accomplishments: Hired originally as a temporary employee, I progressed to Associate, Logistics Support Specialist, and now to Back Office/ Technical Support Specialist. Because of constantly changing products, services, and unique project assignments, my positions at Best Buy Health have helped me stay teachable and adaptable.

General Manager / Production Manager / Security

The Casbah
01.2009 - 01.2016
  • Duties: Hired, trained, and scheduled staff. Managed live music productions, balanced cash registers, made weekly deposits and withdrawals. Was responsible for safe & ATM combinations, company credit card, and was a signer on company checking accounts. Performed and oversaw repairs to the club. Received and organized inventory. Picked up will call orders, rental equipment, materials, and supplies. Transported talent and staff.
  • Supervisor: Tim Mays 619 813 4355
  • Accomplishments: Hired originally as security, accrued experience and responsibilities to become Security Manager in 1995. Assumed business owner’s duties when needed and awarded partnership in the business. As fellow partners pursued other projects, took the position of Production Manager in 2002 and became General Manager in 2009 and held the position until resigning on good terms in 2016

Education

High School -

Mission Bay High School
San Diego, CA

Skills

  • Excel, MS Office, Outlook
  • Shipping and Receiving
  • Technical support
  • Billing & Financial Processing
  • Warehouse Management
  • Handling PHI and CPNI Information
  • Team Building
  • Order Processing
  • Customer Resolution
  • Materials handling

Accomplishments

Awarded Partnership in Business at The Casbah. Only partnership awarded.

Timeline

Back Office / Technical Support / Logistics Specialist

Best Buy Health
01.2017 - Current

General Manager / Production Manager / Security

The Casbah
01.2009 - 01.2016

High School -

Mission Bay High School

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