Andrew Winekoff
Livonia,MI
Summary
Detail-oriented warehouse professional with expertise in order management and returns processing. Proven ability to foster positive customer relationships and ensure compliance with safety protocols.
Overview
13
13
years of professional experience
Work History
CSR/Warehouse Worker
Daltile Sales Service Center
Farmington Hills, Michigan
06.2015 - Current
- Utilized warehouse management systems for precise inventory tracking and order management.
- Executed loading and unloading of trucks using pallet jacks and forklifts, ensuring timely delivery.
- Prepared warehouse orders for delivery or pickup in accordance with schedules.
- Organized warehouse space for optimal product storage efficiency.
- Performed cycle counts to uphold accurate inventory records.
- Followed established picking guidelines to ensure accuracy in order fulfillment.
- Operated scanners and computers to monitor orders and ensure accuracy.
- Packed items carefully with protective materials for safe transit.
- Followed safety protocols consistently while operating machinery and maintaining work areas.
- Trained new staff on warehouse procedures and equipment use, facilitating smoother onboarding.
- Mentored junior team members while managing employee relationships effectively.
- Built positive customer relationships through friendly interactions and support.
- Processed returns and exchanges according to company policies, maintaining compliance.
Team Member
Meijer
Howell, Michigan
05.2013 - 12.2015
- Collaborated with team to ensure efficient workflow during peak hours.
- Maintained cleanliness and organization of work areas and storage facilities.
- Maintained cleanliness of cart areas to enhance customer experience.
- Organized shopping carts in designated areas for easy customer access.
- Monitored parking lot for stray carts and returned them to proper locations.
- Inspected incoming shipments for quality and freshness standards.
Education
High School Diploma -
Fowlerville High School
Fowlerville Michigan06-2015
Skills
- Order management and returns processing
- Inventory tracking and warehouse operations
- Forklift certification
- Warehouse safety protocols
- Product knowledge
- Time management and resolution strategies
- Team collaboration and problem solving
- Customer relationship management
Timeline
CSR/Warehouse Worker
Daltile Sales Service Center
06.2015 - Current
Team Member
Meijer
05.2013 - 12.2015
High School Diploma -
Fowlerville High School