Andrew Wolters
Restaurant General Manager
Platte City,MO
Summary
Driven Executive General manager with experience in multiple restaurant concepts. Proven performance with promotions in 3 different concepts. Desire to add value to the company by utilizing my experience and knowledge through my work ethic and drive.
Overview
34
34
years of professional experience
4
4
years of post-secondary education
Work History
Executive General Manager
Applebees
Kansas City, Kansas
03.2008 - Current
- Maximized profits through effective cost control, staff scheduling, inventory management and ordering.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Created motivated and positive environment to inspire employees and make customers feel welcome.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Maintained Restaurant facilities and food safety standards through systems and employee accountability
- Trained and mentored new and existing managers in our franchise
- Have consistently performed in the top of the company in key metrics including financial and guest satisfaction
General Manager
Buffets, Inc.
Kansas City, MO
08.1998 - 03.2008
- Maintain staffing levels and retention through development and recognition.
- Increased profitablity year over year with better cost control, guest satisfaction and production efficency.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Developed menus to meet guest needs and maintain food cost
- Utilize marketing to drive guest traffic and increase return percentage through execution.
Hardees Food Systems
General Manager
Kansas City, Missouri
08.1988 - 08.1998
- Hiring, Training and development of staff of 25 employee and managers
- Ensure guest satisfaction is top of mind through superior food quality, friendly service and cleanliness of the establishment
- Maintain facilities, preforming minor repairs and delegating other tasks to outside vendors
- Food ordering and inventory levels are maintained at proper levels.
- Profitability at or above budget through effective cost control and efficiency of staff.
- Trained new managers for other location while maintaining my store.
- pass all food safety audits through proper systems
Education
Bachelor of Arts - Business Administration
Benedictine College
Atchison, KS 08.1984 - 05.1988
Skills
Servesafe manager certified
undefinedTimeline
Executive General Manager
Applebees
03.2008 - Current
General Manager
Buffets, Inc.
08.1998 - 03.2008
Hardees Food Systems
General Manager
08.1988 - 08.1998
Bachelor of Arts - Business Administration
Benedictine College
08.1984 - 05.1988
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