Hardworking employee enthusiastic about dogs of all shapes and sizes and taking good care while maintaining professionalism with clients. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
17
17
years of professional experience
Work History
Owner/Operator
Burger Stop
04.2023 - Current
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
Contracting Officer
United States Air Force, USAF
03.2010 - 06.2023
Enhanced contract efficiency by developing and implementing streamlined procurement processes.
Reduced contract processing time with thorough analysis and timely decision making.
Negotiated favorable contract terms for the organization, ensuring cost savings and mutual benefits.
Managed complex contracts to achieve optimal results, balancing organizational needs with regulatory compliance.
Collaborated with cross-functional teams to develop comprehensive acquisition strategies and award contracts in a timely manner.
Conducted thorough market research to identify potential suppliers and evaluate their capabilities.
Increased supplier diversity by actively seeking out small businesses and minority-owned suppliers for contracting opportunities.
Improved overall contracting operations through regular performance assessments and implementation of best practices.
Facilitated effective communication between stakeholders throughout the contracting process, ensuring smooth execution of projects from inception to completion.
Mentored junior Contracting Officers in best practices and provided guidance on complex contracting issues as needed.
Proactively addressed potential disputes or conflicts within contracts, working closely with legal counsel when necessary to resolve matters in a timely fashion.
Secured advantageous pricing by skillfully negotiating volume discounts with suppliers during contract negotiations.
Evaluated the performance of suppliers and recommended contract renewals or terminations based on a thorough assessment of their capabilities and past performance.
Used standard forms and templates based on individual circumstances, amending as necessary to keep contractual language relevant to evolve with revised standards.
Coordinated with post-award staff to advise on financial discrepancies, payment term violations, deliverable delays and security breaches.
Practiced risk mitigation strategies, drafting preventive contract terms and resolving disagreements during negotiations.
Dog Walker/Pet Sitter
Self Employed Services
01.2007 - 01.2011
Consistently provided outstanding customer service to both clients and pets.
Made owners comfortable with care by following instructions and meeting dog needs.
Used pet training techniques to help dogs stay disciplined and better behaved while out on walks.
Led dogs away from hazards, obstacles, and other animals to protect safety.
Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
Safeguarded client homes while picking up or dropping off pets, ensuring doors were locked upon departure.
Researched areas surrounding dogs' residences to discover best and safest walking routes.
Adapted walking routines according to weather conditions to ensure the safety of all pets under my care.
Ensured safety of pets during walks by adhering to leash laws and monitoring for potential hazards.
Provided dog with water for adequate hydration on longer walks.
Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
Secured dog collars and tags before starting walks to guarantee identification in emergencies.
Enhanced pet well-being through regular exercise, playtime, and companionship during walks.
Education
MBA - Business Administration And Management
Webster University
St Louis, MO
05.2013
Bachelor of Science - Public Relations And Organizational Communication
University of Utah
Salt Lake City, UT
05.2008
Skills
Personnel Management
Decision-Making
Human Resources
Financial Management
Training Management
Employee Scheduling
Process Improvements
Goal Setting
Route Planning
Timeline
Owner/Operator
Burger Stop
04.2023 - Current
Contracting Officer
United States Air Force, USAF
03.2010 - 06.2023
Dog Walker/Pet Sitter
Self Employed Services
01.2007 - 01.2011
MBA - Business Administration And Management
Webster University
Bachelor of Science - Public Relations And Organizational Communication