Andrew Zwolensky
Ann Arbor,MI
Summary
Organized, dependable and detailed oriented candidate successful at managing multiple priorities with a positive attitude and high degree of accuracy. Seeking internship offering professional challenges to highlight my excellent relationship building skills, time management and problem-solving skills, focusing on financial operations, sports management or a related field.
Overview
8
8
years of professional experience
Work History
Crew Shift Leader
Jersey Mikes Subs
09.2020 - Current
- Facilitated open communication between crew members, promoting teamwork and collaboration.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Offered suggestions for process improvements that ultimately led to more efficient operations within the store location.
- Managed inventory levels to minimize waste while ensuring adequate stock for customer demand.
Head Soccer Referee
05.2018 - Current
- Enhanced game flow by effectively and consistently enforcing soccer rules and regulations.
- Ensured fair play by quickly identifying and penalizing rule violations during matches.
- Collaborated effectively with fellow referees for better match control, ensuring consistency in rulings throughout the game.
- Earned respect from both teams through impartiality, professionalism, and sound judgment during matches.
- Handled administrative tasks such as submitting post-match reports detailing any disciplinary actions or noteworthy incidents that occurred during the game.
- Developed strong conflict resolution skills by dealing with confrontational situations between players or coaches in a calm manner.
Golf Course Assistant
Lake Forest Golf Course
04.2019 - 09.2020
- Ensured golfer satisfaction by providing excellent customer service and promptly addressing concerns or inquiries.
- Contributed to the efficient operation of pro shop by assisting with inventory management and merchandise display.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Monitored first tee, tee off times and turn times to anticipate schedule problems.
- Maintained golf cart fleet with regular upkeep to fluids and parts replacements.
- Facilitated smooth tournament organization through preparation and coordinating tee times, scorecards, and leaderboard updates.
- Handled clerical and cashier work inside clubhouse to assist players.
Soup Kitchen Volunteer
St. Andrews Episcopal Church
01.2016 - 03.2020
- Served hot meals and distributed sack lunches to disadvantaged individuals.
- Maintained clean, orderly work environment to meet food preparation codes.
- Sanitized tables, handed out cleansing wipes and reminded visitors to maintain social distancing at tables.
- Collaborated with fellow volunteers to deliver punctual, friendly service.
Soccer Camp Counselor
Wide World Soccer
04.2018 - 09.2018
- Enhanced team-building among campers through organizing collaborative games and group exercises for over 120 campers.
- Boosted camper engagement by implementing creative soccer drills and activities tailored to individual skill levels.
- Improved overall camper satisfaction by providing a safe, fun, and inclusive environment for all participants.
- Streamlined the check-in/check-out process for campers, resulting in a smooth daily transition for parents and staff.
- Addressed any conflicts or behavioral issues among campers promptly using effective conflict resolution strategies that led to positive outcomes.
Education
Bachelor of Arts - Business
Western Michigan University
Kalamazoo, MI05.2025
High School Diploma -
Skyline High School
Ann Arbor06.2021
Skills
- Customer Relationship Management
- Team Building and Collaboration
- Conflict Resolution
- Decision Making
- Adaptability
- Critical Thinking
Extracurrical
Youth Basketball, Football, Baseball and Lacrosse Player
- Elected Captain for 4 years for Travel Soccer Teams
- Member of 2015 Junior State Cup Soccer Championship Team
Timeline
Crew Shift Leader
Jersey Mikes Subs
09.2020 - Current
Golf Course Assistant
Lake Forest Golf Course
04.2019 - 09.2020
Head Soccer Referee
05.2018 - Current
Soccer Camp Counselor
Wide World Soccer
04.2018 - 09.2018
Soup Kitchen Volunteer
St. Andrews Episcopal Church
01.2016 - 03.2020
Bachelor of Arts - Business
Western Michigan University
High School Diploma -
Skyline High School