Scheduled office meetings and client appointments for staff teams.
Covered front desk and control desk, directed hospital assistant traffic, assisted with film room duties and directed outpatients to changing rooms, giving changing instructions.
Supported medical staff in providing patient care in high-demand hospital environment.
Helped with preparation of medical equipment and supplies for use in hospital procedures.
Collaborated with medical doctors and other healthcare professionals.
Trained new staff on current, correct insurance verification procedures.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Communicated verification and authorization status updates to facilitate decision-making for patient admissions and insurance coverage.
Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
Followed up with patients to reschedule missed appointments.
Salon Owner
Magnolia Salon
01.2022 - 06.2023
Strong background in management/ ownership and have passionate commitment to human resources support and advocacy
Successfully developed new and innovative HR/ ownership policies, procedures, and programs that have proven crucial to various organizations’ growth and success
Strong record of providing advice and guidance to both executives and employees
Understand the need to build trust through strategic communication and provide an open welcoming environment for team
Develop and implement HR policies and procedures, including employee handbooks and job descriptions, to ensure compliance with federal and state laws and regulations
Administer employee benefit programs, including health insurance, retirement plans, and wellness programs.
Prepared bank deposits and handled business sales, returns and transaction reports.
Consulted with customers to assess needs and propose optimal solutions.
Maintained daily, monthly and quarterly records of costs and revenue.
Marketing manager
Masterplan
01.2021 - 01.2023
Experienced and successful marketing professional, with a track record that demonstrates ability to develop and implement successful marketing strategies and campaigns that consistently produce desired results for employers
Manage social media advertising campaigns, including budget allocation and targeting, to increase conversions and reach
Stay up-to-date with social media trends and best practices to ensure organization remains competitive in the market.
Restaurant Manager
Yamazato
01.2013 - 01.2022
Manage all aspects of restaurant operations, including hiring and training staff, inventory management, and ensuring compliance with health and safety regulations
Develop and implement marketing strategies to attract new customers and increase sales
Ensure high levels of customer satisfaction by providing exceptional service and resolving any issues in a timely and professional manner
Conduct regular performance evaluations and provide feedback and coaching to employees
Collaborate with the kitchen staff to create new menu items and optimize menu offerings based on customer feedback and sales data
Maintain inventory levels and order supplies as needed to ensure efficient operations and minimize waste.
Stock Lead
American Eagle
01.2014 - 01.2017
Assisted in managing all aspects of store operations, including inventory management, staff training, and customer service
Ensure high levels of customer satisfaction by providing exceptional service and resolving any issues in a timely and professional manner