Andrew B. Gordon
Senior Account Executive
West Haven,CT
Summary
Accomplished Sales Professional offering 20 years of experience developing and maximizing a broad range of technology sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in consultative selling and allingning business intiatives with corporate goals.
Overview
20
20
years of professional experience
Work History
Senior Account Manager
Lumen Technologies
New York City, NY
11.2021 - 11.2022
- My responsibilities included the management of global accounts. Working with partners, colleagues and executive management internationally.
- Coordinated and manged complex network installations.
- Mentored junior account management professionals to develop skills and increase company revenue.
- Handled several high-profile accounts with annual billing revenue exceeding $1.2 Million in revenue while overseeing team of 3 employees.
- Developed deep knowledge of customer businesses and relationship to company objectives.
- #1 in customer upsell with UCC sales for the team in Q3! Closed complex MAPS network sale in Q3. 124% to quota month of October 2022. Grew base of accounts by 20%
- Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
- Contributed to annual revenue goals by selling new services and developing new accounts.
Business Account Manager
Verizon
Wallingford, CT
02.2020 - 11.2021
- My responsibilities are to maintain and grow accounts assigned to me in Fairfield County Connecticut.
- I do this by scheduling meetings with my customers to review their account and share new products and services that will support their business initiatives.
- In addition, I send out marketing and promotional information using Salesforce.
- I can provide more detail on how I stay engaged and build relationships and referrals with my customers.
- Below are some of the highlighted products and services I support my customers with.
- Hosted VOIP phone systems.
- Deployed mobile security and device management solutions.
- SmartPhones and Tablets - Designed and installed complex voice and data networks.
- Provided network security solutions to protect company information.
- Leveraged SD-WAN to optimize and build diverse networks to support business continuity.
- LTE Business Internet / 5G - Deployed Fixed Wireless in campus environment
- Accomplishments: Established long term reseller projects with my customers and worked with contracts team to set up unique agreements that benefited the customer and Verizon mutually.
- Exceeded quota in first 3 quarters of 2021.
- Maintained up-to-date knowledge of HOSTED VOIP and performed competitor analysis.
- Increased monthly gross sales from $8,300 to $13,150 and exceeded goals for sales, revenue and profit margins.
- Created lists of potential customers based on regional markets and new internal tools and created several new opportunites .
Field Sales Executive
Insight / PCM
Shelton, CT
09.2018 - 11.2019
- Sold technology hardware, software, and security services to businesses throughout the United States.
- Effectively navigated an organizations business initiatives, sales process, decision makers, budget and timelines.
- Worked with PCM/Insight to create financial flexibility for customers in order to pursue technology initiatives.
- Completed “on site” training for Microsoft and DELL (won prize for DELL presentation).
- Maintained company requirements for continuing education for our major hardware manufacturers HP, Cisco, SonicWall, Lenovo, Apple, and many others.
- Worked closely with Manufacturer representatives to register deals to gain competitive advantage.
- Worked primarily a remote environment utilizing technical resources to orchestrate meetings on site and via WebEx.
- Kept up effective follow up, forecast via proprietary CRM and grew contacts through LinkedIn and company social media.
- Accomplishments: Brought on several new logo accounts and sold over $153K in Microsoft for single new logo account in November 2019! Note: My Regional VP Kirk Oswald and Director of Sales Ed Schuber and customers are available for references upon request….
Senior Account Executive
Windstream Communication Inc
Hartford, CT
01.2013 - 08.2018
- In my role, I am responsible for uncovering new opportunities, growing the existing accounts and on-boarding new business partners.
- This includes utilizing our networking services, Cloud Computing Solutions, Hosted Phone Systems and on-premise phone systems, network security, WAN, LAN, Wi-Fi, SDWAN, MPLS, Security products.
- As the, , it is my responsibility to understand business initiatives, technology goals, and develop a strategy to meet a new prospects technology goals within their budget.
- I’m able to do this by understanding their business and utilizing technology and understanding where they are as an organization to help them reach their organization goals and understand time lines.
- Accomplishments: Met sales quota all 4 quarters in my first year and received recognition from VP Cheryl Carney.
- Only rep in the office to sell the NEW hosted IP Phone System in first 6 months of 2013; new employees and tenure.
- One of “Top Performers” as new hire in 2013 company wide.
- $2.3million dollar sale in 2014 100%+ quota for the year 2014 Brought on and worked with business partners that generated “new company” opportunities and contributed to my sales goals for 2014 and 2015.
- Trained and coached sales team members servicing mid market , goverment and enterprise accounts.
- Prepared forecasts and mapped resources to most valuable opportunities.
- Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
- Maintained information and client satisfaction for high-profile accounts worth up to $66K per month.
Senior Account Executive
EarthLink Business Cloud Computing
North Haven, CT
10.2011 - 10.2012
- Responsible for selling; Cloud Computing IT Services, Virtualization, Co-location, Disaster Recovery, Business Continuity, Cloud Back-up, Virtual Desktop, Virtual Desktop Support, Hosted Network Security, Hosted e-mail, Hosted IP Phone systems, premise based IP Phone systems.
- My duties included taking on the leadership role in meetings with prospects face to face, coordinating with multiple engineers and senior management.
- Qualified the opportunity and identified the business solutions for our customers.
- Accomplishments:
- One of the largest IP phone sales in the northeast region
- First NEW IT Services Sale among new sales reps
- Lead the office and region with the most cloud computing IT opportunities
- Successfully completed over 25 company IT Services training course with a 90% average
- Northeast 1st place winner Senior Account Executive Premier Sales; “IT Services”
Regional Sales Manager
eRichards Consulting LLC
Shelton, CT
06.2010 - 04.2011
- I was responsible for opening up new accounts, responding to RFP’s, bringing on new staffing contracts, recruiting, attending networking events.
- My responsibility also included developing strategies on territory growth.
- Accomplishments: Brought on 3 new “Staffing Contracts”; Patriot National Bank, Hospital for Special Surgery, and Mohegan Sun.
- Placed 3 full-time candidates for the company.
- Developed a strategy to create interest in the web channel assessment for the Financial Industry.
- Completed all the documentation to have eRichards Consulting LLC be certified with the “State of New York”.
Account Manager
Niktek LLC
Milford, CT
11.2009 - 06.2010
- I was the Account Manager selling consulting services that include Microsoft small business server, IT support agreements, CISCO UC500 small business IP Phone systems, CISCO security solutions, Microsoft small business server, disaster recovery solutions, custom applications etc.
- My responsibilities include marketing, appointment setting, up selling existing customers and closing new business.
- Accomplishments: Brought in 8 new accounts, sold CISCO UC500 phone system, sold new support agreements.
Account Manager
MegaPath Inc
Wallingford, CT
12.2008 - 07.2009
- My primary role was to close new business for voice, data, and network security solutions; T-1’s, PRI’s, Integrated Circuits and Broadband services.
- Attended networking events signed on new partners, negotiated agreements.
- Accomplishments: Sold 3 year contract; 23 line BONDED PRI.
- My Auto Industry customer was featured in a MegaPath press release in 2009.
- Met company initiative to expand the Megapath customer base into New Jersey; started my own marketing campaign for the Auto industry selling integrated circuits.
Direct Sales (Account Executive)
Total Communications Inc
Milford, CT
07.2006 - 11.2008
- My role was to close new business.
- Responsibility included selling voice (VOIP) software applications, Data, Networking Solutions, Cabling and professional services.
- Sold T-1’s, PRI’s, broad-band services and integrated circuits.
- Responsible for the proposal, network configuration, contract, collecting deposits, customer service, and change orders.
- Accomplishments:
- $1.2 Million dollar CISCO IP Phone sale Town of WestPort
- 300K revenue in voice and data services in 2007;
- Closed $126K IP phone system deal January 2008;
- Closed $107K deal IP phone system
- Closed $60K+ in Cisco Security Solutions
- Completed all sales professional training for all supported Manufacturers; Cisco, Mitel and Inter-Tel.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations during deployment of technology solutions.
Inside Sales Representative
Perimeter Internetworking
Milford, CT
04.2004 - 03.2006
- Responsible for Selling IT Security Solutions to Financial institutions as well as Corporate and Healthcare Market; Tasks included: Presenting Power Point Presentations via WEB, creating proposals and following up on web inquiries, also responsible for setting up appointments for regional Vice Presidents.
- I also trained new employees on SalesForce CRM software.
- Accomplishments: 1st person hired as inside sales representative.
- Out performed outsourced company 2 to 1 uncovering new opportunities.
- I was the highest revenue generating Inside Salesperson.
- Generated over $120K in annual reoccurring revenue signed contracts.
Direct Response Representative
Hyperion Solutions
Stamford, CT
10.2000 - 10.2003
- I was responsible for uncovering new software opportunities.
- Tasks included researching companies, contacting senior level prospects and creating opportunities.
- I was also responsible for campaign letters, verifying budgets, identifying needs setting meetings.
- In addition, I enrolled prospects and existing customers into Hyperion seminars.
- Accomplishments: Recognized by my regional manager in contributing to his success in achieving the Presidents Club.
- I received letter of recommendation.
- 2nd highest earnings at Hyperion as a Direct Response Rep; the only Direct Response Representative to travel out in the field with the Regional Sales Reps.
- Press release on $200K+ Hyperion Software Deal with Terex Corporation an opportunity I uncovered.
Education
Mitel Professional Sales Certificate CISCO Unified Communication Sales Certificate Inter-Tel Voice Communications Certificate -
Bachelor of Science Degree - Business Management
Central Connecticut State University
1992
Skills
- Sales Forecasting and Pipeline Management
- Salesforce Account Management
- Excellent Rapport builder and Communicator
- Excellent Account Management skills
- Senior Enterprise Sales Experience
- Consultative/Solution Selling
- Closing Techniques
- Extensive experience uncovering and growing new opportunities
My hobbies include reading, tennis, fishing, bike ridding
My interest in reading has grown over the years. I've grown as a person exponetially because of my commitment to reading interesting books.
Tennis has been a life long passion of mine. As I have gotten older and slower, I've improved my strategy and technique.
Fishing; this is a hobby that requires patience, stratey and a passion for nature.
Bike ridding; as young child I dreamed of having my own bike. As an adult it reminds me of the simple dreams I had as a child.
Timeline
Senior Account Manager
Lumen Technologies
11.2021 - 11.2022
Business Account Manager
Verizon
02.2020 - 11.2021
Field Sales Executive
Insight / PCM
09.2018 - 11.2019
Senior Account Executive
Windstream Communication Inc
01.2013 - 08.2018
Senior Account Executive
EarthLink Business Cloud Computing
10.2011 - 10.2012
Regional Sales Manager
eRichards Consulting LLC
06.2010 - 04.2011
Account Manager
Niktek LLC
11.2009 - 06.2010
Account Manager
MegaPath Inc
12.2008 - 07.2009
Direct Sales (Account Executive)
Total Communications Inc
07.2006 - 11.2008
Inside Sales Representative
Perimeter Internetworking
04.2004 - 03.2006
Direct Response Representative
Hyperion Solutions
10.2000 - 10.2003
Mitel Professional Sales Certificate CISCO Unified Communication Sales Certificate Inter-Tel Voice Communications Certificate -
Bachelor of Science Degree - Business Management
Central Connecticut State University
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