Results-driven professional with project management experience. Proven skills in budget management, resource allocation, and client communication. Committed to ensuring project success through effective team collaboration and quality control.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Junior Reconstruction Project Manager & Estimator
Wright Way Cleaning & Restoration
Lynnwood
02.2025 - Current
Facilitated alignment by communicating effectively between senior management, junior staff, and stakeholders.
Assisted in resource allocation across multiple ongoing projects to maximize efficiency.
Developed project timelines to ensure timely service completion.
Supported quality control measures during restoration processes to uphold standards.
Managed stakeholder expectations through timely updates on project status and challenges.
Resolved conflicts between stakeholders regarding scope, timeline, budget, and other critical aspects.
Coordinated schedules and resources to achieve timely completion of project milestones.
Managed project budgets, tracking expenses and ensuring adherence to financial guidelines.
Mitigation Project Manager & Estimator
Wright Way Cleaning & Restoration
Lynnwood
06.2024 - 02.2025
Coordinated cleaning and restoration projects for residential and commercial clients, ensuring client satisfaction and project quality.
Collaborated with team members to optimize workflow and resource allocation.
Developed detailed project plans and scopes to align with client specifications and ensure successful project execution.
Trained new staff on safety protocols and operational procedures in the field.
Ensured compliance with industry standards during all cleaning and restoration activities.
Managed multiple projects with competing deadlines simultaneously.
Developed and maintained project plans, timelines, and budgets.
Built and established strong partnerships with teams, vendors and contractors.
Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
Coordinated resources across multiple departments and teams for successful completion of projects.
Conducted periodic inspections of job sites for quality and progress.
Prepared accurate cost estimates for projects, enabling informed decision-making and budget adherence.
Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
Implemented effective communication protocols between internal teams working on different aspects of a given project.
Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
Lead Cleaning Technician / Division Manager
Wright Way Cleaning & Restoration
Lynnwood
06.2023 - 06.2024
Maintained secure work environment through strict adherence to safety procedures.
Operated floor cleaning machines to maintain high standards of surface cleanliness.
Assisted in training new staff on effective cleaning techniques and protocols.
Inspected cleaning supplies, reporting shortages promptly to management.
Coordinated with team members to develop efficient cleaning schedules, optimizing workflow.
Monitored cleaning supply inventory weekly, placed orders for replacements.
Evaluated industry trends to identify competitive strategies that supported organizational objectives.
Commercial and Residential Cleaning Technician
Sno-King Quality Cleaning Services
Edmonds
07.2021 - 05.2023
Maintained clean and safe working environment by adhering to health codes and safety protocols.
Executed deep cleaning tasks, including floor waxing and carpet shampooing.
Organized cleaning supplies for improved accessibility, streamlining cleaning processes.
Inspected equipment regularly to ensure proper functioning and reported maintenance issues promptly.
Trained new staff on cleaning procedures and best practices, fostering consistency and quality in service delivery.
Communicated with clients regarding appointment scheduling to enhance service experience.
Performed professional cleaning services in thousands of homes and businesses, fostering strong local client relationships.
Cleaning Technician
Coit Cleaning & Restoration Services
Woodinville
06.2014 - 05.2021
Ensured cleanliness and organization in residential and commercial spaces, enhancing client satisfaction.
Operated specialized cleaning equipment for various surfaces and materials.
Conducted thorough inspections to identify cleaning needs and issues.
Addressed client inquiries and concerns, fostering positive relationships and repeat business.
Trained new employees on effective cleaning techniques and equipment use, improving team performance.
Maintained a clean and safe working environment for staff members.
Inspected equipment to ensure proper functioning.
Adhered to health codes regarding sanitation standards.
Delivery Driver / Cook
Emerald City Pizza
Bothell
01.2008 - 05.2014
Navigated delivery routes efficiently to ensure timely product arrival.
Provided excellent customer service during interactions with recipients.
Trained new drivers on safety protocols and delivery practices, ensuring compliance and operational consistency.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Navigated routes with relevant map programs and GPS systems.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Grouped and routed deliveries by designated areas, enhancing overall delivery efficiency.
Collaborated with kitchen staff to streamline meal preparation during peak hours, improving service speed.
Operated kitchen equipment safely and efficiently to maintain food quality.
Maintained cleanliness and organization of kitchen workstations throughout shifts.
Assisted in inventory management by tracking supplies and placing orders.
Trained new cooks on proper cooking techniques and kitchen protocols effectively.
Implemented food safety practices to ensure compliance with health regulations consistently.
Prepared dishes in a fast-paced environment working with teammates to maintain high customer satisfaction rate.
Followed established procedures and requirements for safe food handling, storage and service.