Summary
Overview
Work History
Education
Skills
Timeline
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Andrew D. Benson

Hornick,IA

Summary

Dynamic and reliable professional with a strong background in customer service. Demonstrated expertise in stock rotation and food safety compliance, enhancing customer satisfaction through exceptional service. Known for training new associates and fostering a clean, organized environment, contributing to a positive shopping experience.

Overview

2
2
years of professional experience

Work History

Produce Department Associate

Fareway Food Stores
05.2024 - Current
  • Monitored stock levels and rotated items as needed to ensure optimal freshness for customer satisfaction.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge in the produce department.
  • Provided training to new associates on proper handling and storage of produce items, reducing spoilage rates significantly.
  • Adhered to safety guidelines and regulations when using equipment such as box cutters or pallet jacks, maintaining a safe work environment for all staff members.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Conducted routine inspections of products for quality control purposes, removing any damaged or expired items promptly.
  • Developed strong relationships with both coworkers and customers by demonstrating excellent communication skills and a positive attitude on a daily basis.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.

Sandwich Artist

SUBWAY®Restaurants
06.2023 - 01.2024
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
  • Maintained clean and sanitary work station, contributing to hygienic dining environment.
  • Trained new employees in sandwich preparation and customer service excellence, raising team performance.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Prepared salads, soups and sandwiches for customers.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Education

High School Diploma -

Westwood Community
Sloan, IA
01-2026

Skills

  • Cleanliness and hygiene
  • Stock rotation
  • Willingness to learn
  • Customer service
  • Honesty and integrity
  • Punctuality

Timeline

Produce Department Associate

Fareway Food Stores
05.2024 - Current

Sandwich Artist

SUBWAY®Restaurants
06.2023 - 01.2024

High School Diploma -

Westwood Community

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Andrew D. Benson