Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Timeline
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ANDREW DAVID DRAYTON

Evans,GA

Summary

I am an experienced an experienced Human Resource Professional, with years of hands on experience providing leadership in implementing policy and procedures changes and organizational changes. Responsible for managing a variety of Human Resources Functions including; recruitment, on-boarding processing, payroll, employee relations, training and development, benefits programs, and workers compensation. Talent for quickly mastering technology. Custom to handling sensitive confidential records. Exceptional problem-solving skills with a can do attitude. Additionally, I am able to work in tangent with all governmental agencies to complete all task with little to no supervision.

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

8
8
years of professional experience

Work History

Supervisor

Fort Bliss EIS, Tim Johnson

Lead Youth Recreational Specialist

Chenega Global Services
06.2021 - 01.2023
  • Created and planned leisure activities, arranged large muscle exercises, and recreational plans for UC’s (unaccompanied children ) to participate in
  • Adhered to ORR policies (Office of Refugees Resettlement)
  • Managed 50 Recreational Specialist
  • Reported on UC activity and personnel
  • Planned and evaluated recreation and athletic programs with recreation director to support community.
  • Scheduled events in recreation facilities and monitored safe facility conditions.
  • Maintained inventory of supplies and equipment with established sign-out procedures.
  • Established team rosters, scheduled leagues and tournaments and enforced rules and regulations of recreation and athletic programs.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Provided feedback and guidance to program participants regarding progress and development.
  • Trained staff members on conducting events and following safety procedures.

Human Resources Specialist

US Army
11.2018 - 06.2021
  • Human Resources
  • Coordinated and reformed a wide variety of administrative and management services.
  • Advised management on assigned administrative matters.
  • Responsible for processing and on-boarding military personnel that EOD with Fort Bliss,TX.
  • Developed plans, goals and objectives for long-range implementation and administrative goals.
  • Applied a wide range of administrative program concepts, laws, policies, practices, and analytical/diagnostic methods and techniques.
  • Performed analysis on Human Resource issues for all personnel at Fort Bliss, TX.
  • Maintained personnel files that contain personnel sensitive information and data within the personnel folders (on-boarding paperwork, emergency contact, appraisals, training documentation, workmen’s compensation, and both personal leave request and medical leave request) for approximately 4000 soldiers.
  • Responsible for employee related issues such as: employee-supervisor management conflicts, disciplinary actions, exit interviews, inappropriate management procedures and suggest corrective actions.
  • Provided day-to-day performance management guidance to upper management: performance coaching, counseling, career development, disciplinary actions, employee retention, policy interpretation and conflict resolution.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Managed payroll processing and benefits to compensate employees for service rendered.
  • Resolved employee complaints and grievances successfully through mediation and collaboration.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.

History Teacher

Academy Of Richmond County
08.2017 - 08.2018
  • Created and managed lesson plans for 175 students.
  • Gave evaluations over state mandated curriculum.
  • Worked closely with administration to make sure students were ready for state exams.
  • Evaluated each students performance level and suggested recommended changes to prepare each student for state exams.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Graded and evaluated student assignments, papers, and course work.
  • Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
  • Planned and implemented integrated lessons to meet national standards.

Scheduling Specialist

Teleperformance
06.2015 - 07.2017
  • Used professional communication etiquette and listening skills to answer a variety of inbound sales calls, effectively and compassionately guiding customers and scheduling appointments.
  • Communicated appropriately in both a scripted and non-scripted environment, with the ability to have an impromptu and authentic conversation that builds rapport by focusing on each customer's specific needs.
  • Provided solutions to resolve customer complaints and concerns over the course of the call (applying persuasion techniques to influence as appropriate) always presenting the most accurate product and service information.
  • Maintained professional composure when actively asking customers for the sale or negotiating the price.
  • Assisted in drafting policies and composed comprehensive feedback reports that encompassed reviewing operational strategies.
  • Called customers to coordinate schedules and set appointments.
  • Acted as first point of contact and set appointments for prospective clients.
  • Provided detailed information about available services and requirements.
  • Established rapport with callers to build loyalty and support retention goals.

Education

Bachelors of Arts Degree - Political Science

Benedict College

Skills

  • Able to adapt to various situations and environments
  • Goal oriented with drive and motivation for myself and employer
  • We'll organized
  • Microsoft, Excel, PowerPoint and various government database indices
  • Physically fit and well condition
  • Employee Relations
  • Project Planning
  • Staff Training
  • Payroll Completion
  • Priority Management
  • Training and Development
  • Staff Management
  • Team building

Affiliations

Active member of Omega Psi Phi Fraternity

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Lead Youth Recreational Specialist

Chenega Global Services
06.2021 - 01.2023

Human Resources Specialist

US Army
11.2018 - 06.2021

History Teacher

Academy Of Richmond County
08.2017 - 08.2018

Scheduling Specialist

Teleperformance
06.2015 - 07.2017

Supervisor

Fort Bliss EIS, Tim Johnson

Bachelors of Arts Degree - Political Science

Benedict College
ANDREW DAVID DRAYTON