ANDREW J. BRATCHER
Baltimore,MD
Summary
Multi-talented investigator rewarded for consistent success in investigations, training, and process improvements. Experience in policy development and human resources staff procedures; positively affecting overall morale and productivity. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cybersecurity position. Ready to help team achieve company goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Diligent
Search Investigator
Washington
11.2004 - Current
- Time 40-50 hours per week
- Washington, DC Child and Family Services Agency – Supervisory Investigator, Thomas Heslep 202-727-3372
- Conduct multifaceted investigations, reviews and special projects that are complex, time-sensitive, and of public interest.
- Entered into record-keeping systems appropriate data needed to create new records or update existing ones.
- Perform sensitive duties and assignments with high degree of independence, flexibility to complete multiple and varied assignments on short deadlines.
- Accurately collect and record information to convey to the court through written reports or testimony.
- Follow protocols and ensure senior management is notified in all sensitive matters.
- Work with supervisor to monitor assignments and ensure all cases receive proper and prompt action.
- Communicate with colleagues, supervisors, and public in professional and empathetic manner.
- Participate in ongoing professional development and related trainings as well as weekly team meetings.
- Follow youth on social media who are actively missing to figure out if their post or internet activity offers any clues about their whereabouts.
- Research and analyze current trends of behaviors shown by youths who run away from placements and make recommendations designed to curtail client behavior, train social work staff, improve overall performance and recommend goals, policy, and strategies.
- Conducted research, gathered information from multiple sources and presented results.
Bail Office Manager
Prestige Bail Bonds
Baltimore, Maryland
01.1999 - 06.2004
- 40-50 hours/week, Manager Kenneth Ward 443-527-7224
- Manage daily operations of bail bond agency
- Decide best marketing and budgeting options
- Negotiated contracts and determine which activities were most cost effective if conducted by outside contractors
- Conduct meetings with potential insurers and determine through strength, weakness, opportunities, and threat (SWOT) analysis insurers who offered rates and benefits that best aligned with agency’s mission and vision
- Research legislation related to insurance industry to adjust operating procedures, policies, and strategies to limit liability for agency and its stakeholders
- Post bonds throughout State of Maryland, develop and implement strategies to apprehend fugitives that have missed court appearances into custody
- Evaluate agency effectiveness, find, and implement strategies to improve ability to reach objectives, hire, and train new employees based on evidence
- Monitor and evaluate financial performance and authored and delivered communications.
Police Sergeant,
Baltimore
Baltimore, MD
05.1995 - 11.1998
- Conducted inspections of Police Officers for readiness and preparedness for duty, briefed employees on special tasks or assignments
- Investigated Officer’s use of force
- Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
- Conducted pre-raid safety briefings to determine most effective way(s) to enter targeted site, secure occupants, and maintain security during mission.
- Act in capacity of Shift Commander or raid commander during mass raids or hostage and barricade situations.
- Assigned to several specialized units.
- Briefings to provide direction and instructions
- Conduct and extensive after-action review to determine ways in which unit could be more effective and successfully reach predetermined goals (evidence-based practices).
- Decreased narcotic complaints by 15% based on my unit’s enforcement practices
- Attend and present at Baltimore City (Crime Stat) briefings to provide data for command staff and City Council.
Education
Master of Science - Human Services
05.2012
Department Leadership and Development Course -
5.1995
United States -
05.1995
Police Science
10.1988
Military Police Science
01.1987
Skills
- Active listening/Leadership communications
- Strategic planning
- Record keeping/Chain of evidence
- Presentation skills/training
- Various interviewing skills
- Information security
- Trained in HIPPA compliance
- Research skills
- Overseeing employees
- Fact-Finding and Investigations
- Trial Proceedings
- Investigative Report Preparation
- Investigating Discrepancies
Certification
- Security +, Comptia - 5/2022
Timeline
Diligent - Search Investigator
11.2004 - Current
Bail Office Manager - Prestige Bail Bonds
01.1999 - 06.2004
Police Sergeant, - Baltimore
05.1995 - 11.1998
Lincoln University - Lincoln University - Master of Science, Human Services
Baltimore Police - Department Leadership and Development Course,
Army Instructor Academy - United States,
Baltimore City Police Department Academy - , Police Science
United States Army Military Police Academy - , Military Police Science
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