Open To Work
Andrew Jackson
Jacksonville
Work Preference
Summary
Project Manager with a proven track record at Comnet Communications, driving revenue growth from approximately $110K to over $400K in the Security Service Department. Expert in P&L accountability and subcontractor coordination, leveraging technical estimation skills and client escalation resolution to ensure project success and operational excellence.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Project Manager / Service Manager
Comnet Communications (Verigent Staffing)
Jacksonville
03.2024 - 04.2026
- Spearheaded the initial architecture and roll-out of the company's national service infrastructure, driving specialized revenue expansion from ~$110K to a high-margin portfolio exceeding $400K.
- Exercised absolute structural ownership over high-value project budgets and departmental P&L metrics, anchoring profitability via meticulous technical forecasting, cost container designs, and material planning.
- Choreographed daily dispatch matrixing, workforce safety, and logistical timelines for 50-60 distributed technical technicians and regional subcontractors across complex, concurrent $2M commercial site deployments.
- Refined pre-sales engineering workflows by constructing accurate job-pricing models, estimation templates, and detailed commercial contract proposals to maximize capture rates.
- Acted as the direct corporate execution partner and premier escalation anchor for enterprise field managers, clearing logistical, equipment, or compliance-driven deadlocks instantly.
Project Coordinator
New Era Technology (Anistar Staffing Agency)
Jacksonville
08.2021 - 07.2023
- Managed documentation for project plans, meeting notes, and status reports meticulously.
- Supported risk management efforts by identifying potential issues and proposing solutions.
- Collaborated with cross-functional teams to enhance project efficiency and effectiveness.
- Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
- Coordinated POS and technology upgrades for Starbucks stores across the nation, averaging 15-20 active service requests per day.
Lead Technician / Project Manager
Anistar Technologies
11.2015 - 07.2023
- Directed field installation mechanics, hardware termination, and live system validation for high-tier IP-CCTV, complex access control setups, multi-zone intrusion platforms, integrated fire systems, and high-density structured cabling backbones.
- Supervised mixed labor pools consisting of internal installers and external contract field teams, ensuring zero project slippage and strict compliance with design specs.
- Collaborated with design engineers to bridge gaps between blueprinted engineering designs and actual field topography, ensuring seamless site handoffs.
- Enforced operational safety standards across complex environments, preserving a multi-year record of absolute OSHA compliance.
- Regional Site Deployments
Part-Time Account Manager
Aaron's
Jacksonville
11.2019 - 06.2021
- Maintained oversight of high-volume customer accounts, asset leasing schedules, and logistical product distributions to secure consistent contract compliance.
- Crafted targeted financial retention methods that protected localized portfolio liquidity and reduced default exposure.
Lead Service Technician
Vector Security (Anistar Staffing)
02.2018 - 07.2019
- Executed root-cause diagnostics, hardware repair, and specialized component integrations for complex commercial client physical security footprints.
- Transitioned legacy analog monitoring infrastructure onto modernized IP-addressable software environments to scale end-user system capability.
- Regional Site Deployments
Service Technician
Protection 1 Security Solutions (Anistar Staffing)
Jacksonville
01.2017 - 09.2017
- Installed security systems in residential and commercial properties.
- Conducted routine maintenance on alarm and surveillance equipment.
- Responded to service calls and resolved customer issues promptly.
- Collaborated with team members to troubleshoot technical problems.
- Educated clients on system usage and features during installations.
- Assisted in inventory management of tools and equipment supplies.
- Documented service activities in company databases for tracking purposes.
Service Technician
SAFE (Anistar Staffing)
St. Augustine
02.2016 - 11.2016
- Performed onsite repair of equipment at customer locations.
- Troubleshot electrical circuits using schematics and diagrams.
- Conducted fire safety inspections of commercial and residential properties to ensure compliance with local, state and federal regulations.
- Installed fire alarm systems in accordance with code requirements and industry standards.
Sonar Technician
United States Navy
05.2007 - 01.2011
- Operated and maintained highly sophisticated acoustic sonar matrices and underwater communication payloads within mission-driven naval theaters.
- Conducted specialized technical diagnostic and emergency maintenance scripts on combat defense assets; maintained a Secret Security Clearance.
- Afloat Operations
Education
Associate of Science - Business
University of North Florida
Jacksonville, FLSkills
- Multi-Site Operations Management
- P&L Accountability
- National Service Infrastructure Development
- Subcontractor Coordination & Scaling
- Commercial Low-Voltage Deployments
- Electronic Security Systems
- Access Control & CCTV Networks
- Fire Alarm & Life Safety Codes
- Structured Cabling Architectures
- Contract Forecasting & Job Costing
- Technical Estimation & Proposals
- Client Escalation Resolution
Certification
- OSHA Field Safety
- Certified FASA/BASA (Fire Alarm / Burglar Alarm Systems Agent)
- S-78 Fire Systems Inspection
- Active/Historical Security Clearance Background
Professional Milestones
- Infrastructure Development, Engineered and institutionalized a national service department from scratch, building localized workflows, scheduling frameworks, and dispatch logistics that expanded revenue capacity by more than 260%.
- Project Execution, Concurrently drove up to 15 service contracts and 10 large-scale field installation assignments across multiple states, protecting margin integrity on project values scaling to $2M.
- Logistics Coordination, Deployed, structured, and supervised a rolling footprint of 50-60 field technicians and specialist third-party subcontractors to meet demanding client delivery timetables.
Timeline
Project Manager / Service Manager
Comnet Communications (Verigent Staffing)
03.2024 - 04.2026
Project Coordinator
New Era Technology (Anistar Staffing Agency)
08.2021 - 07.2023
Part-Time Account Manager
Aaron's
11.2019 - 06.2021
Lead Service Technician
Vector Security (Anistar Staffing)
02.2018 - 07.2019
Service Technician
Protection 1 Security Solutions (Anistar Staffing)
01.2017 - 09.2017
Service Technician
SAFE (Anistar Staffing)
02.2016 - 11.2016
Lead Technician / Project Manager
Anistar Technologies
11.2015 - 07.2023
Sonar Technician
United States Navy
05.2007 - 01.2011
Associate of Science - Business
University of North Florida