Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Work Availability
Quote
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Andrew Miller

Andrew Miller

Albuquerque,New Mexico

Summary

Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.

Functional Senior Director driving proven results within reentry. Manages complex occupational issues while meeting business objectives. Strong operational skills and solid experience regulating policies and managing budget expenditures. Collaborates with management teams and stakeholders to uphold company vision.

Well-qualified business professional with gift for developing strategic partnerships, tactical plans and forward-thinking strategies successful at driving growth and keeping the company agile in changing market conditions. Competent in infrastructure planning and implementation. Offering 20 years' experience in managment.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Senior Pastor

True Hope Community Fellowship
03.2015 - Current
  • Oversee administration and management of all areas of ministry.
  • Led programs such as worship, study, fellowship and service opportunities.
  • Supervised associate pastors and staff leading education, youth, pastoral care, and older adult ministry programs.
  • Provided crisis response and counseling to church members.
  • Coordinated and spearheaded programs to increase church members' service throughout community.
  • Officiated special services such as weddings, funerals, baptisms and nursing home services.
  • Provided spiritual care through visitation, counseling and prayer.
  • Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
  • Established and managed church budget of 160,000.00 per year.
  • Collaborated with church leadership to plan master calendar of events.
  • Provided spiritual and administrative leadership to church and managed daily operations.

Senior Director

Comprehensive Reentry Services Initiative (NMCD)
11.2017 - 03.2021
  • Led development of business operation processes and policies.
  • Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.
  • Executed business plans and developed tools to facilitate project initiatives, trainings and administrative activities.
  • Prioritized and allocated valuable resources to meet business targets.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Met with Wardens, Reentry/Cognitive and Career Technical Education Program Administrator, and other state/prison officials to provided staff support and attain organizational goals.
  • Planned and integrated project and program schedules.
  • Evaluated scripts to identify creative strategies and resource needs for effective production.
  • Directed design and execution of business transformation initiatives to drive performance, provide effective reentry tools to inmates and optimize growth opportunities.
  • Led projects to boost proficiency using change methodologies to increase chances for successful reentry for inmates returning to society.
  • Drove strategic improvements to enhance operational and organizational efficiencies.

Administrator/Legal Liaison

Law Office Of Carlos Ruiz De La Torre
10.2014 - 09.2017
  • Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
  • Answered telephone and coordinated meetings and conferences.
  • Handled filing systems for both short and traditional real estate transactions.
  • Handled complex scheduling for appointments, court appearances and depositions for busy litigation firm.
  • Provided key administrative assistance to senior management.
  • Compiled documentation, ensuring accuracy and detail for legal briefs, responses to opposing counsel, motions to court and trial exhibits.
  • Investigated facts and law of cases, using pertinent sources to determine causes of action and to prepare cases.
  • Collected and prepared pre-trial discoveries, records and evidence displays.
  • Created interrogatory documents and requests for admissions, document productions, examinations and inspections.
  • Assisted litigation attorneys with research, depositions, trial preparation, discovery and document drafts for court submittal.
  • Participated in professional development initiatives for consistent improvement and up-to-date knowledge of emerging trends and best practices.
  • Worked closely with litigation attorneys to research, complete trial preparations and create document drafts for court use.
  • Prepared interrogatories, requests for admissions, requests for production of documents and requests for examination or inspection.
  • Worked with community to increase local firm's presence and assisted partners with reputation management and branding.
  • Provided administrative support and research for civil litigation and civil proceedings.
  • Assisted partners by maintaining and growing firm's local presence within community.

Event Promoter

AJ-ONIC Dynasty
02.2001 - 07.2014
  • Engaged social media influencers to collaborate on partnerships.
  • Used knowledge of area, local events, trends and other market research to capture attention and generate event attendance.
  • Established online presence on social media platforms and other mediums to elicit customer engagement.
  • Hosted [Timeframe] event by greeting participants and providing engaging experience.
  • Utilized local demographics, trends and forums to create buzz and optimize growth.
  • Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
  • Prepared for public relations presentations and plans by gathering information on business objectives, vision, brand strategy, competition and industry trends.
  • Responded to requests for information from media or designated appropriate spokesperson or information source.
  • Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research.
  • Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
  • Created unified messaging of public relations efforts in conjunction with advertising campaigns by working closely with marketing peers.
  • Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions.
  • Prepared or edited organizational publications such as employee newsletters or stockholder reports for internal or external audiences.
  • Increased revenues and supported business goals by developing public relations strategies and campaigns.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Education

Associate of Arts - Paralegal Studies

Blackstone Career Institute
Allentown, PA

Bachelor of Science - Christian Studies

Nova College
Annandale, VA

Master of Science - Counseling

Andersonville Theological Seminary
Camilla, GA

Skills

  • Oracle Exalogic
  • Technical Proficiency
  • Core Values Management
  • Culture Transformation
  • Board of Directors Support
  • Administration and Reporting
  • Performance Tracking and Evaluations
  • Scheduling and Coordinating
  • Collaborative Leadership
  • Employee Coaching and Motivation
  • Practice Operations Management
  • Managing Operations and Efficiency
  • Strategic Vision
  • Administrative Leadership
  • Crisis Response
  • Pastoral Counseling

Accomplishments

  • Accomplished writer and published author, with five books completed.
  • Developed a ground breaking, cost effective, reentry process that helped inmates see the need for change in their lives.
  • Supervised a team of 38 staff members.
  • Documented and resolve issues which led to inmates being able to enter reentry programming while in prison transitioning out to society.
  • Designed and implemented a ten year vision plan to drive growth of community services.
  • Achieved measurable results through effective team mamagement.

Certification

  • Certified Facilitator, Franklin Covey, The Ultimate Competitive Advantage - August 2019
  • Certified Facilitator,Getting Ahead While Getting Out The - August 2019
  • Certified Facilitator, Go Further, CoreCivic (corrections corporation) - May 2018
  • Certified Facilitator, Redemption/Opportunity Project, Recidivism Reduction Division of New Mexico - March 2018
  • Certified Facilitator, Education Bureau, State of New Mexico - October 2017
  • Licensed Pastoral Counselor, New Covenant Assemblies of Christ - June 2012
  • Ordained Pastor, True Hope Community Fellowship - March 2012

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Senior Director

Comprehensive Reentry Services Initiative (NMCD)
11.2017 - 03.2021

Senior Pastor

True Hope Community Fellowship
03.2015 - Current

Administrator/Legal Liaison

Law Office Of Carlos Ruiz De La Torre
10.2014 - 09.2017

Event Promoter

AJ-ONIC Dynasty
02.2001 - 07.2014

Associate of Arts - Paralegal Studies

Blackstone Career Institute

Bachelor of Science - Christian Studies

Nova College

Master of Science - Counseling

Andersonville Theological Seminary
Andrew Miller