Business Development leader with 18 years in the medical waste industry, driving revenue growth, client acquisition, and team success. Currently Director of Partnerships & Growth at Specialty Waste Group, building strategic alliances, negotiating high‑value agreements, and aligning partnership initiatives with sales objectives. Trusted for delivering measurable results through consultative leadership, operational efficiency, and strong relationship management.
Overview
19
19
years of professional experience
Work History
Director of Partnerships & Growth
Specialty Waste Group
04.2025 - Current
Developed strategic partnerships to enhance brand visibility and drive revenue growth.
Analyzed market trends to identify potential partners that align with organizational goals.
Negotiated partnership agreements ensuring alignment with company strategy and objectives.
Joined business development meetings and supported market outreach plans to improve business development.
Presented partnership strategies to executive leadership, influencing decision-making processes and future direction.
Enforced use of required processes and tools for partnership management.
Facilitated strong relationships with partners that resulted in joint ventures or co-marketing efforts leading to mutual success.
Streamlined operational processes within the partnerships department for increased efficiency and cost savings.
Built a reputation as a trusted advisor among partners by consistently delivering exceptional service and support.
Collaborated closely with sales teams to ensure alignment of partnership activities with overall business objectives.
Business Development Manager
Trilogy MedWaste
07.2019 - 04.2025
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Managed revenue models, process flows, operations support and customer engagement strategies.
Implemented systems and procedures to increase sales.
Compiled and analyzed data to determine approaches to improve sales and performance.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Spearheaded initiatives aimed at improving customer retention rates by proactively addressing concerns before they escalated into larger issues.
Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
Reached out to potential customers via telephone, email, and in-person inquiries.
Business Development Executive
United Medical Industries, Corp.
08.2013 - 07.2019
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Demonstrated leadership skills in managing projects from concept to completion.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Developed strong communication and organizational skills through working on group projects.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Managed revenue models, process flows, operations support and customer engagement strategies.
Implemented systems and procedures to increase sales.
Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Transportation Dispatcher
United Medical Industries, Corp.
06.2009 - 08.2013
Utilized dispatch software to enter customer orders, deliveries and receipts.
Coordinated driver dispatch to accomplish daily service requirements.
Checked that each scheduled route was appropriately covered by service drivers.
Received new orders, prepared documentation, and assigned personnel.
Scheduled and organized delivery routes.
Streamlined dispatch operations by implementing efficient scheduling and route planning strategies.
Answered phone calls and responded to customer emails.
Developed and implemented customer service policies and procedures.
Implemented new software systems for dispatch management, improving overall operational productivity.
Assisted in resolving customer complaints and grievances.
Coordinated closely with other departments to facilitate smooth service operations.
Communicated with customers to provide service updates and resolution.
Warehouse Associate
United Medical Industries, Corp.
02.2007 - 06.2009
Drove forklifts, pallet jacks and other equipment to move materials.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Assisted in receiving, stocking and distribution of merchandise.
Entered quantity received against purchase order in computer system.
Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
Performed inventory control, such as counting, and stocking merchandise.
Unpacked and repacked items in different quantities and configurations for shipment.
Operated box or straight trucks and cargo vans.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Proven ability to learn quickly and adapt to new situations.
Education
BBA - Business Administration And Marketing
DeVry University
Downers Grove, IL
2013
Associate of Arts - Business Administration
Miami Dade College
Miami, FL
08.2009
High School Diploma -
Barbar Goleman Senior High
Miami Lakes, FL
06.2007
Skills
Brand Development
Time Management
Relationship Development
Sales Statistics Analysis
Prospecting
Client Relationship Building
Direct Sales
Marketing Strategy Development
Proficient in Tower, Navusoft, Microsoft Office, HUB Spot
Healthcare Production Associate at Ryan Specialty Group – RT Specialty ProExecHealthcare Production Associate at Ryan Specialty Group – RT Specialty ProExec
Associate Manager (Automation and IOT) at M/s Thermax Ltd, Pune (Waste and Water Solutions Group)Associate Manager (Automation and IOT) at M/s Thermax Ltd, Pune (Waste and Water Solutions Group)