Andrew K. Carter
San Angelo,TX
Summary
Registered Nurse with 3+ years of high-acuity Emergency Department experience, combined with leadership roles as Charge Nurse and Preceptor. Current Emergency Department Case Manager with expertise in patient flow management, bed throughput, utilization review, and interdisciplinary coordination. Demonstrated strengths in staff supervision, conflict resolution, performance improvement, and hospital operations. Seeking a House Supervisor position to leverage leadership, clinical decision-making, and regulatory compliance knowledge (CMS, Joint Commission) to improve patient outcomes, optimize capacity, and support organizational goals.
Overview
25
25
years of professional experience
Work History
RN Case Manager, Emergency Department
Shannon Medical Center
San Angelo, TX
09.2025 - Current
- Plays a pivotal role in optimizing patient outcomes, throughput, and resource utilization within a fast-paced acute care environment. This position focuses on real-time problem solving, care coordination, and bridging the gap between emergency care and post-acute services. The RN Case Manager collaborates with interdisciplinary teams to ensure patients receive appropriate, efficient, and cost-effective care while supporting organizational goals related to quality, reimbursement, and revenue integrity through Utilization Review and ensuring patient status is appropriate.
Team Lead (Charge RN) Emergency Department
Shannon Medical Center
San Angelo, TX
10.2024 - Current
- Coordinate and oversee daily operations in a high-volume Emergency Department, ensuring safe, efficient flow and optimal staff allocation. Serves as a clinical resource and leadership support for nursing staff, physicians, and interdisciplinary teams. Respond to emergent situations, manage bed assignments, resolve workflow challenges, and promote adherence to hospital policies, quality standards, and patient-centered care.
Emergency Department Preceptor
Shannon Medical Center
San Angelo, TX
10.2023 - Current
- Serves as a clinical mentor and educator for new graduate nurses, travel RNs, critical care fellowship/float pool participants, and established nurses new to the ED. Provides hands-on training, performance feedback, and guidance on clinical standards, protocols, and critical thinking in a high-acuity environment. Facilitates a supportive learning environment focused on competency development, patient safety, and seamless integration into the ED team.
Staff Registered Nurse Emergency Department
Shannon Medical Center
San Angelo, TX
05.2022 - Current
- Deliver high-quality, evidence-based care to patients across the lifespan in a fast-paced, high-acuity Emergency Department. Assess, triage and manage patients with a wide range of medical, surgical, and trauma-related conditions. Collaborate with interdisciplinary teams to stabilize critical patients, initiate treatment protocols, and support safe transitions of care. Maintain strict adherence to infection control, safety, and documentation standards while providing compassionate, patient-centered care under pressure.
Fire Chief/EMT
Moro Volunteer Fire Department
Ovalo, TX
12.2014 - 01.2023
- Manage small rural fire department responsible for all fire and emergency response within a 104 square mile district. Coordinate fire safety programs within the community and surrounding areas, oversee fiscal management and operating budget of this organization to include grant writing, manage personnel training program. Actively engaged with Taylor County Commissioners, County Judge and surrounding mutual aid departments to effectively improve emergency operations, planning, and execution.
Aircraft Mechanic II-APG
M-1 Support Services
Denton, TX
10.2014 - 08.2020
- B-1B Cannibalization Program Manager, extensive knowledge of supply system and maintenance database, produces accurate rebuild timeline for rebuild of aircraft, reliable liaison with customer unit on current status of aircraft and rebuild process. Experienced and responsible for troubleshooting and repair of aircraft structural/sheet metal components, engines, hydraulic/pneumatic, electric/environmental, fuel and avionics systems. Extensive knowledge of aircraft systems, technical orders, and detailed schematics.
Aircraft Mechanic II-APG
M2 Services Corporation
McKinney, TX
10.2014 - 08.2020
- B-1B Cannibalization Program Manager, extensive knowledge of supply system and maintenance database, produces accurate rebuild timeline for rebuild of aircraft, reliable liaison with customer unit on current status of aircraft and rebuild process. Experienced and responsible for troubleshooting and repair of aircraft structural/sheet metal components, engines, hydraulic/pneumatic, electric/environmental, fuel and avionics systems. Extensive knowledge of aircraft systems, technical orders, and detailed schematics.
Firefighter/EMT
Moro Volunteer Fire Department
Ovalo, TX
06.2012 - 12.2014
- Member of an all-volunteer fire and rescue service. Execute emergency response for a variety of fire, medical, motor vehicle accidents, and rescue operations within Southern Taylor County. Conduct organizational training and held Public Information Officer position.
Honorably Discharged Veteran
United States Air Force
08.2001 - 10.2014
- B-1 APG Instructor (June 2010 –October 2014) 372 TRS Det 220 (Dyess AFB, TX)
- Sortie Support Technician (October 2009 – June 2010) 7th AMXS (Dyess AFB)
- Dedicated Crew Chief (January 2006 – October 2009) 7th AMXS (Dyess AFB)
- Assistant Dedicated Crew Chief (January 2004 – January 2006) 7th AMXS (Dyess AFB, TX)
- Ground Crew Member (August 2001 – January 2004) 9th BS (Dyess AFB, TX)
EMT-Basic
South Taylor County EMS
Tuscola, TX
06.2012 - 06.2013
- Rural EMS Provider, providing and assisting in all levels of patient care in response to 911 dispatching for medical calls for service in Southern Taylor County. Provided medical standby for Jim Ned High School athletic events, Taylor County Fair and Rodeo, Taylor County Western Heritage, and Texana Ranch events.
Firefighter
Moro Volunteer Fire Department
Ovalo, TX
12.2010 - 06.2012
- Member of an all-volunteer fire and rescue service. Execute emergency response for a variety of fire, medical, motor vehicle accidents, and rescue operations within Southern Taylor County. Conduct organizational training and held Public Information Officer position.
Education
Associate Degree Nursing - undefined
Howard College
San Angelo, Texas08-2022
Emergency Medical Technician-Basic - undefined
Taylor County EMS
Abilene, TexasAssociates of Applied Science - Aerospace Maintenance Technology
Community College of the Air Force
Maxwell AFB, Gunter Annex, AlabamaAssociates of Applied Science - Instructor of Technology and Military Science
Community College of the Air Force
Maxwell AFB, Gunter Annex, AlabamaSkills
- CPR/BLS Current
- ACLS/PALS Current
- TNCC/ENPC/NRP Current
- Lean Methodology for Healthcare Trained
- Preceptor Course Certification
- Proficient with Epic EHR
- Leadership/Followership
- Team Oriented
- Organized, Task Focused
- Excellent Interpersonal Communication
- Learn/Adapt Quickly
- Safety Minded
- Proficient with Xolis Dragonfly AI Driven UR Software
Timeline
RN Case Manager, Emergency Department
Shannon Medical Center
09.2025 - Current
Team Lead (Charge RN) Emergency Department
Shannon Medical Center
10.2024 - Current
Emergency Department Preceptor
Shannon Medical Center
10.2023 - Current
Staff Registered Nurse Emergency Department
Shannon Medical Center
05.2022 - Current
Fire Chief/EMT
Moro Volunteer Fire Department
12.2014 - 01.2023
Aircraft Mechanic II-APG
M-1 Support Services
10.2014 - 08.2020
Aircraft Mechanic II-APG
M2 Services Corporation
10.2014 - 08.2020
Firefighter/EMT
Moro Volunteer Fire Department
06.2012 - 12.2014
EMT-Basic
South Taylor County EMS
06.2012 - 06.2013
Firefighter
Moro Volunteer Fire Department
12.2010 - 06.2012
Honorably Discharged Veteran
United States Air Force
08.2001 - 10.2014
Associate Degree Nursing - undefined
Howard College
Emergency Medical Technician-Basic - undefined
Taylor County EMS
Associates of Applied Science - Aerospace Maintenance Technology
Community College of the Air Force
Associates of Applied Science - Instructor of Technology and Military Science
Community College of the Air Force