Andrew L. Cooper
St. Petersburg,FL
Summary
As a highly motivated team player, flexible and efficient, I have been recognized throughout my
career for handling high -pressure workplace situations. I strive to be an example of advocacy,
always keeping my clients my top priority.
Overview
14
14
years of professional experience
Work History
Brand Ambassador
Self Employed
St. Petersburg, FL
01.2021 - Current
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing marketing experience.
- Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.
- Communicated product information with confidence and educated consumers about company.
Barback
Woodshed Bar
Charlotte, NC
12.2021 - 08.2022
- Coordinated with bartenders to maintain smooth operation of bar area.
- Greeted customers and provided friendly interaction
- Operated POS system to collect payments from customers.
- Restocked liquor and beer, glassware, cleaned tables and organized supplies
Night Auditor
Daly Seven Hotels Inc.
High Point, NC
06.2020 - 11.2021
- Oversaw night auditing processes
- Generated and printed daily financial reports to track hotel performance.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collaborated with team members to handle guest requirements from check-in through check-out.
COUNSELOR
RESIDENTIAL HEALTHCARE, Compass Incorporated Healthcare
11.2017 - 07.2018
- Collaborated with a team of Residential Advisors to design and implement community programs
- Prepared reports and maintained daily logs as required
- Responded to emergency situations and utilized calming techniques to de-escalate crisis conditions and compose clients
- Collaborated with various healthcare service providers to enhance and maximize services to clients and their families
FLIGHT ATTENDANT
Air Wisconsin Airlines Corporation
Philadelphia, PA
02.2014 - 06.2014
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Ensured safety and comfort of passengers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Attend preflight briefings on details of the flight to ensure that adequate supplies of refreshments and emergency equipment are on board
- Assisted in cabin quality inspections between flights for customer satisfaction
- Demonstrated the use of safety and emergency equipment to ensure all passengers have seatbelts fastened and ensure other safety requirements are met
- Administered first aid to passengers or coordinate first aid efforts and direct passengers in case of emergency as needed
- Addressed all accommodation requests and the needs of passengers, especially those with special needs, including children, the elderly and disabled persons.
PAYROLL ASSOCIATE
Flight Services and Systems
12.2012 - 05.2013
- Coordinated commission payments, tech payroll, disability, and workers compensation payments, pay increases and transfers
- Collected payroll data for alternating bi-weekly payroll cycles
- Processed garnishments, direct deposits, benefits deductions, hazard and bonus pay
- Partnered extensively with Human Resources and Benefits departments to coordinate processes and ensure proper employee payments are executed.
PATIENT CARE COORDINATOR
Reginald O. Salter DDS, PC
Washington, DC
08.2009 - 10.2012
- Answer an average of 50 calls per day, addressing inquiries regarding payment agreements and cost savings to reduce fees for dental services
- Accepting payments, answering inquiries related to appointment scheduling needs
- Assisting doctors in organizing a comprehensive treatment plan, discussing patient accounts, insurance benefits, and financing options
- Consult with patients regarding treatment plan and determine insurance calculations and financial options
- Developed and maintained relationships with the patient's insurance carriers, contracted and non-contracted equipment vendors, and dental prosthesis laboratories
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Education
No Degree - Business Administration
Bowie State University
Bowie, MDNo Degree - Architecture
Hamoton University
Hampton, VAHigh School Diploma - undefined
St Vincent Pallotti High School
05.2006
Skills
- CPR/First Aid/ AED certified
- Microsoft Office Suite (Word, Excel, PowerPoint, Project Management & Outlook), Access, OS X (Mac operating system)
- Microsoft Office (for Mac), DentiMax
- G MACK Page 2
Timeline
Barback
Woodshed Bar
12.2021 - 08.2022
Brand Ambassador
Self Employed
01.2021 - Current
Night Auditor
Daly Seven Hotels Inc.
06.2020 - 11.2021
COUNSELOR
RESIDENTIAL HEALTHCARE, Compass Incorporated Healthcare
11.2017 - 07.2018
FLIGHT ATTENDANT
Air Wisconsin Airlines Corporation
02.2014 - 06.2014
PAYROLL ASSOCIATE
Flight Services and Systems
12.2012 - 05.2013
PATIENT CARE COORDINATOR
Reginald O. Salter DDS, PC
08.2009 - 10.2012
No Degree - Business Administration
Bowie State University
No Degree - Architecture
Hamoton University
High School Diploma - undefined
St Vincent Pallotti High School