Andrew L. Cooper
St. Petersburg,FL
Summary
As a highly motivated team player, flexible and efficient, I have been recognized throughout my
career for handling high -pressure workplace situations. I strive to be an example of advocacy,
always keeping my clients my top priority.
Overview
14
14
years of professional experience
Work History
Brand Ambassador
Self Employed
01.2021 - Current
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing marketing experience.
- Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.
- Communicated product information with confidence and educated consumers about company.
Barback
Woodshed Bar
12.2021 - 08.2022
- Coordinated with bartenders to maintain smooth operation of bar area.
- Greeted customers and provided friendly interaction
- Operated POS system to collect payments from customers.
- Restocked liquor and beer, glassware, cleaned tables and organized supplies
Night Auditor
Daly Seven Hotels Inc.
06.2020 - 11.2021
- Oversaw night auditing processes
- Generated and printed daily financial reports to track hotel performance.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collaborated with team members to handle guest requirements from check-in through check-out.
COUNSELOR
RESIDENTIAL HEALTHCARE, Compass Incorporated Healthcare
11.2017 - 07.2018
- Collaborated with a team of Residential Advisors to design and implement community programs
- Prepared reports and maintained daily logs as required
- Responded to emergency situations and utilized calming techniques to de-escalate crisis conditions and compose clients
- Collaborated with various healthcare service providers to enhance and maximize services to clients and their families
FLIGHT ATTENDANT
Air Wisconsin Airlines Corporation
02.2014 - 06.2014
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Ensured safety and comfort of passengers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Attend preflight briefings on details of the flight to ensure that adequate supplies of refreshments and emergency equipment are on board
- Assisted in cabin quality inspections between flights for customer satisfaction
- Demonstrated the use of safety and emergency equipment to ensure all passengers have seatbelts fastened and ensure other safety requirements are met
- Administered first aid to passengers or coordinate first aid efforts and direct passengers in case of emergency as needed
- Addressed all accommodation requests and the needs of passengers, especially those with special needs, including children, the elderly and disabled persons.
PAYROLL ASSOCIATE
Flight Services and Systems
12.2012 - 05.2013
- Coordinated commission payments, tech payroll, disability, and workers compensation payments, pay increases and transfers
- Collected payroll data for alternating bi-weekly payroll cycles
- Processed garnishments, direct deposits, benefits deductions, hazard and bonus pay
- Partnered extensively with Human Resources and Benefits departments to coordinate processes and ensure proper employee payments are executed.
PATIENT CARE COORDINATOR
Reginald O. Salter DDS, PC
08.2009 - 10.2012
- Answer an average of 50 calls per day, addressing inquiries regarding payment agreements and cost savings to reduce fees for dental services
- Accepting payments, answering inquiries related to appointment scheduling needs
- Assisting doctors in organizing a comprehensive treatment plan, discussing patient accounts, insurance benefits, and financing options
- Consult with patients regarding treatment plan and determine insurance calculations and financial options
- Developed and maintained relationships with the patient's insurance carriers, contracted and non-contracted equipment vendors, and dental prosthesis laboratories
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Education
No Degree - Business Administration
Bowie State University
Bowie, MDNo Degree - Architecture
Hamoton University
Hampton, VAHigh School Diploma - undefined
St Vincent Pallotti High School
05.2006
Skills
- CPR/First Aid/ AED certified
- Microsoft Office Suite (Word, Excel, PowerPoint, Project Management & Outlook), Access, OS X (Mac operating system)
- Microsoft Office (for Mac), DentiMax
- G MACK Page 2
Timeline
Barback
Woodshed Bar
12.2021 - 08.2022
Brand Ambassador
Self Employed
01.2021 - Current
Night Auditor
Daly Seven Hotels Inc.
06.2020 - 11.2021
COUNSELOR
RESIDENTIAL HEALTHCARE, Compass Incorporated Healthcare
11.2017 - 07.2018
FLIGHT ATTENDANT
Air Wisconsin Airlines Corporation
02.2014 - 06.2014
PAYROLL ASSOCIATE
Flight Services and Systems
12.2012 - 05.2013
PATIENT CARE COORDINATOR
Reginald O. Salter DDS, PC
08.2009 - 10.2012
No Degree - Business Administration
Bowie State University
No Degree - Architecture
Hamoton University
High School Diploma - undefined
St Vincent Pallotti High School