Andrew Neftalí Perez
Chicago,IL
Summary
I am an aspiring, creative individual seeking a position that allows me to use communication and professional skills that I have acquired over the years of employment. I have a keen eye for detail, a hardworking personality, and outstanding customer service skills that will benefit any company I work for.
Overview
5
5
years of professional experience
Work History
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Metropolitan Family Services
10.2020 - Current
- Conduct community outreach in needed communities to discuss COVID-related topics, vaccination hesitancy, resources availability and providing vaccination events
- Assist with the COVID-19 Hotline Call Center (Inbound/Outbound) by providing services, including but not limited to responding to questions/answers on COVID related issues, scheduling for city vaccination sites, directing to local resources while using Nice inContact
- Assist community members in need of Rental and Utility assistance
- Discuss risk of exposure and provide approved information on self-quarantine procedures, what to do if symptoms develop, and, if appropriate, make referrals for testing or other resources for assistance while using Salesforce
- Stay up to date on all COVID-19-related news and developments from reliable sources, including: The Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), Johns Hopkins Coronavirus Resource Center, Illinois Department of Public Health (IDPH), and Chicago Department of Public Health (CDPH)
Dealer Account Manager
Chicago Mobile Parts Solutions
09.2017 - 10.2020
- Building and sustaining long-lasting relationships with new and existing customers
- Traveling within the Chicago land area to conduct face-to-face meetings with existing and potential customers
- Maintaining an accurate record of all leads, customer accounts and sales
- Collaborating with the owner to expand the brand presence through the creation of marketing material
- Researching competitors' products and pricing as well as market conditions
- Strategically negotiating with potential and existing customers to close sales.
Education
BFA - Theatre Performance
University of Illinois
Skills
- Ambitious Self-Starter
- Active Team Player
- Active Listening
- Flexible & Adaptable
- Microsoft Office (Intermediate)
Timeline
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Metropolitan Family Services
10.2020 - Current
Dealer Account Manager
Chicago Mobile Parts Solutions
09.2017 - 10.2020
BFA - Theatre Performance
University of Illinois
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