Andrew Romero
Summary
Goal-oriented individual, dedicated to high levels of customer satisfaction and meeting aggressive business goals. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
Overview
5
5
years of professional experience
Work History
Lot Technician
Groove Of Silverthorne
03.2023 - Current
- Enhanced customer satisfaction by efficiently organizing and maintaining the dealership lot.
- Streamlined vehicle delivery process for improved client experience and timely service.
- Assisted sales team with vehicle demonstrations, contributing to increased sales and customer satisfaction.
- Conducted regular inspections of vehicles on the lot to ensure optimal presentation and functionality.
- Collaborated with management to develop strategies for efficient organization of inventory on the lot.
- Maintained a clean and organized lot, resulting in a professional appearance that attracted potential buyers.
- Transported cars between dealership locations, auctions, or other sites as required, supporting business operations effectively.
- Reduced potential safety hazards by promptly addressing any issues such as oil spills or debris found on the dealership premises.
- Followed safety protocols for personal, guest and automobile safety.
- Developed strong rapport with clients and coworkers alike, fostering an atmosphere of teamwork and collaboration within the dealership environment.
- Displayed strong attention to detail while conducting visual inspections of incoming vehicles, identifying damages or discrepancies for prompt resolution.
Floor Guest Service/ Warehouse Inventory
Lego Store
10.2021 - 03.2023
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Examine merchandize to ensure that it is correctly priced and displayed and that it functions as advertised
- Maintained store displays
- Performed daily cleaning duties
- Answered phones and assisted customers with any questions or concerns
- Cashier
- Safely and efficiently operated the store stockroom, assist in receiving of merchandise
- Abide by all safety regulations
- Organize and stock store.
- Enhanced warehouse efficiency by implementing inventory control systems and procedures.
- Optimized storage space utilization by strategically organizing products according to size, weight, and frequency of use.
Car Salesman/Parts Advisor
Groove Of Silverthorne
09.2019 - 07.2021
- Create, maintain, and enter information into databases
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Examine merchandize to ensure that it is correctly priced and displayed and that it functions as advertised
- Resolve customer complaints regarding sales and service
- Ordered wholesale and retail parts
- Shipping and Receiving
- Sales and Marketing Customer and Personal Service
- Judgment and Decision Making Critical Thinking
- Negotiation Time Management
- Organized-Communicated with customer ordering and delivery of parts
- Ordered accessories for vehicles (Chrysler Jeep, Dodge Ram, Subaru) and assembled on vehicles
- Stocked shelves
- Helped technicians with parts and trouble shooting
- Kept working area clean and organized
- Multitasked.
- Increased car sales by effectively demonstrating vehicle features and benefits to potential customers.
- Developed strong customer relationships, resulting in repeat business and referrals.
Inventory Specialist
Vail Health
09.2018 - 09.2019
- Receive incoming freight and put away accordingly
- Scan packing to PO
- Responsible for Pyxis and warehouse restock, inventory and cycle count
- Transport supplies to appropriate hospital locations
- Rotate stock as prescribed and monitor expired items
- Data entry
- HIPAA Compliant.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
Education
High School Diploma -
Battle Mountain High School
Edwards, CO06.2013
Skills
- Inventory Control
- Mechanical Inspection
- Vehicle Detailing
- Conflict Resolution
- Organizational Skills
- Time Management
- Problem Solving
- Decision Making
- Quality Control
- Attention to Detail
- Record Keeping
- Customer Service
- Inventory Management
- Computer Literacy
- Goal-Driven
Timeline
Lot Technician
Groove Of Silverthorne
03.2023 - Current
Floor Guest Service/ Warehouse Inventory
Lego Store
10.2021 - 03.2023
Car Salesman/Parts Advisor
Groove Of Silverthorne
09.2019 - 07.2021
Inventory Specialist
Vail Health
09.2018 - 09.2019
High School Diploma -
Battle Mountain High School
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