Andrew (Rusty) Cohn

Acted as the face of Sunrun in a designated partner retail store, making a significant impact on potential customers. Impact is made by building relationships, building excitement for products and services and educating potential customers on renewable energy and storage solutions. Responsible for scheduling appointments and building the Sunrun customer base. Focused on each customer met to influence and impact them in a positive manner.

Success in this role required strong communication skills, excellent technology skills, resilience, self-motivation, grit, and passion.

• Educated and guided clients in safe and appropriate exercises for individual levels of fitness and physical abilities.
• Delivered excellent customer service and support and adhered to standard practices to maximize sales.
• Managed daily retail operations.
• Generated repeat business by responding to customer concerns with industry expertise and friendly and knowledgeable service.
• Resolved customer problems by investigating issues and resolving problems.
• Achieved individual and store sales goals with great consistency.

Store Manager/ Fitness Consultant

• Top Sales Performer - met and surpassed both individual and store sales quotas with great consistency.
• Cultivated positive relationships with clients and staff.
• Responsible for staffing, daily operations and inventory management.
• Responsible for purchasing used fitness equipment and coordinating trade ins for all Chicago area retail stores.
• Provided exceptional customer service, including coordination of delivery/installation and repairs.
• Handled store merchandising and inventory management and loss prevention.

• Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Developed a successful employee retention plan, reducing staff turnover rates significantly.

Inside retail sales of home exercise equipment

Inside retail sales of home exercise equipment.