Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Best Memory Care from memorycare.com
Timeline
Generic

Andrew Steinmeyer

Pendleton

Summary

Experienced operations leader prepared for executive responsibilities. Strong focus on team collaboration and achieving results with a strategic mindset. Proven ability to optimize processes, manage resources, and drive organizational growth. Known for adaptability, reliability, and effective communication in dynamic environments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Head Middle School Football Coach

Pilot Rock High School
07.2021 - Current
  • Conducting research and analyzing previous games to develop game plans, tactics, techniques, formations, and strategies
  • Organizing and scheduling tryouts and shortlisting potential players
  • Determining individual player abilities, strengths, and weaknesses, and factoring these into the gameplay and strategy sessions
  • Ensuring the football field is available for practice sessions and that players show up on time
  • Establishing rules and regulations and ensuring players are familiar with them
  • Organizing team building sessions and activities off the field
  • Fostering good sportsmanship in all team players, resolving disputes, and addressing bad behavior in a timely manner
  • Identifying exceptional players who might be scouted for scholarships and to play in professional leagues
  • Ensuring all sports equipment is available and in working order
  • Encouraging players to engage in other recreational sports and to live a healthy life with a balanced diet
  • Facilitated skill development clinics during off-season periods, ensuring continuous growth opportunities for student-athletes outside of regular practices.
  • Developed players'' skills through personalized coaching and feedback, leading to improved game performance.
  • Maintained open lines of communication with school administration regarding program objectives and progress towards goals.
  • Utilized constructive criticism to challenge players while maintaining their motivation levels throughout the season.
  • Collaborated with other coaches to create comprehensive training plans and coordinate schedules efficiently.

Executive Director

McKay Creek Assisted Living
06.2024 - 03.2025
  • Provide direct and indirect supervision of the community operation along with training, coaching, counseling, and performance evaluations of all staff members
  • Ensure that the nursing services provided meet the needs of the residents in accordance to the developed service plans and the service plans meet the required state codes and company policies
  • Ensure that census expectations are met and that the resident admission process documentation is completed in a timely manner and in accordance with established policy and procedure
  • Oversee the recruitment and retention of qualified staff throughout the residence, making sure background checks, reference checks and licenses are cleared before the employee is released to work on the floor
  • Motivate employees through staff appreciation, recognition, and incentive programs
  • Promotes positive employee relations, addresses concerns timely and resolves grievances as quickly as reasonably possible
  • Oversee the community budget, providing guidance and training to department heads on the maintenance of the overall community budget
  • Monitor operations of the community on regular basis and prepares quality review audits and monthly variance reports
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • Built relationships with donors, government officials and other organizations to secure funding and support for organization.

Executive Director

EmpRes Healthcare
08.2020 - 06.2024
  • Provides oversight of both Memory care and Assisted living
  • Achieved Best Memory Care from memorycare.com
  • Increased revenue by 15.56% for the facility
  • Came under budget by 23.30%
  • Successful implemented electronic health record and EMARs system in-house
  • Successful implemented electronic staffing system via UKG
  • Creation of training programs that state-specific requirements for all staff
  • Received Great Place to Work award Aug 2022 to Aug 2023
  • Residential evaluation creation
  • Created relationships with 3rd party services, including Home-health, Hospice, and Skilled Nursing
  • Working with Acute-care hospitals and clinics for the continuum of care for residents
  • Awarded the Bronze National Quality Award 2024
  • Best Memory Care, Walla Walla Valley by Memorycare.com
  • Pinnacle excellent award 2023/2024
  • Assures implementation of policies and procedures relating to Resident care
  • Supervises and assists in the provision of Resident services, including the coordination of those provided by independently contracted ancillary health care providers as requested by Residents and families
  • Conducts assessments, negotiates service plans, develops service schedules, and updates service information as indicated by Resident need
  • Guarantees that Residents are appropriately assessed on a timely basis and charged in accordance with that assessment
  • Assists Residents to participate in self-governance activity through Resident Council and committee meetings
  • Acts as a resident advocate and maintains communication with designated agents as requested and required
  • Guarantees the quality of Resident Services
  • Guarantees a high degree of customer satisfaction in the community
  • Promptly investigates complaints and reports findings and appropriate recommendations to supervisor
  • Makes sure that follow-up communication occurs with the complainant and that substantiated complaints are resolved to the reasonable satisfaction of the complainant
  • Personnel Administration: Recruit, interview, hire, supervise, evaluate, and discipline staff
  • Guarantee the availability of qualified, appropriately trained staff for the house
  • Supervise and assist in orientation and training of staff
  • Coordinate and assist in administering wages/benefits for staff, guarantee the accuracy of personnel records, and approve payment for work performed
  • Guarantee staff adherence to policies and procedures, work, safety, and administrative rules
  • Marketing: Develops and implement marketing plans with Marketing Team to accomplish occupancy targets
  • Develops and maintains a favorable public image; participates in community organizations for the promotion of community and the facility
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
  • Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
  • Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
  • Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
  • Increased organizational efficiency by streamlining processes and implementing new systems.

Certified Medication Assistant/Staffing coordinator

EmpRes Healthcare
06.2019 - 08.2020
  • Passing medications under the supervision of a licensed nurse
  • Scheduling for 60 plus people including Nurses, CNAs, and resident appointments
  • Central supply
  • Reduced medication errors by diligently verifying patient information before administering any medications.
  • Effectively managed multiple priorities in fast-paced healthcare setting, consistently meeting patient needs while maintaining professional standards.
  • Assisted nursing staff in the management of emergency situations involving medications, providing prompt action as required under protocol procedures.
  • Facilitated communication between patients, families, physicians, and pharmacists regarding medication-related concerns or questions.
  • Recorded accurate and detailed documentation of medication administration, supporting regulatory compliance and continuity of care.
  • Fostered a strong working relationship with the pharmacy team to facilitate smooth coordination and effective medication management processes.
  • Supported optimal inventory management with regular stock checks and timely reordering of necessary supplies.
  • Streamlined the medication delivery process by effectively prioritizing tasks and coordinating efforts with other healthcare professionals.

Administrative Specialists/Caregiver

Helping Hands Home Care
10.2018 - 07.2019
  • Caregiver / Client scheduling and supervision
  • Manage incoming communications (telephone, email, mail)
  • Office and clerical activities as directed, including managing employee and client files
  • Data entry into computer programs used in office
  • Typing letters, preparing postcards/packages & completing mailings
  • Provide on-call support
  • Ability to provide direct care in the field as needed
  • Assisted clients with daily living activities to promote independence and well-being.
  • Improved patient comfort by providing attentive care and support.
  • Supported emotional well-being by engaging in meaningful conversations.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

CMA/CNA/Trainer

Prestige Care, Inc.
04.2013 - 09.2018
  • Lead Union Steward-Contract enforcement, contract disciplinary action towards both employee and upper management, grievance investigations, abuse/neglect investigations, and disciplinary action resulting in write-up or termination
  • Lead trainer- Training of medication administration and regulations for both Nurses and Medication Aid
  • Weekend Staffing- Scheduling issues and coverage needed while on weekends
  • Assigning CAN's to assignments
  • Helping residents with ADL's and passing medications under a licensed nurse
  • Mentored junior staff members on best practices in accounting procedures, fostering a collaborative work environment conducive to professional growth.
  • Initiated cost-saving initiative that significantly cut down on unnecessary expenditure without compromising on quality.
  • Led team training sessions on regulatory compliance, ensuring adherence to financial laws and standards.
  • Facilitated cross-departmental collaboration to align financial and operational goals.
  • Pioneered sustainability program that not only reduced costs but also aligned with environmental goals.
  • Improved stakeholder confidence with timely and accurate financial statements.
  • Enhanced profitability by meticulously analyzing and revising pricing strategies.

PRESTIGE CARE CONSULTANT

Prestige Care
03.2011 - 04.2013
  • Helping residents with ADL's and passing medications under a licensed nurse
  • Traveled throughout Oregon to different buildings with staffing needs
  • Consulted and trained new staff of both medications and CNA duties

CMA/CNA/Fill-in staffing coordinator

Nehalem Valley Care Center
09.2007 - 03.2011
  • Helping residents with ADL's and passing medications under a licensed nurse
  • Fill-in staffing coordinator
  • Fill-in central supply

Education

Master's - Healthcare Management

AMERICAN INTERCONTINENTAL UNIVERSITY
09.2019

BACHELOR OF HEALTHCARE MANAGEMENT - Healthcare Management

AMERICAN INTERCONTINENTAL UNIVERSITY
06.2017

ALF/RCF Administrator Training - Assisted Living Administrator training program

Leadingage Oregon
10.2015

Skills

  • PROJECT COORDINATOR
  • EMR Systems
  • MS Office
  • Excel
  • Hospice Care
  • Alzheimer's Care
  • Medical Office Experience
  • Patient Care
  • Outlook
  • CNA
  • Word
  • Personal Assistant Experience
  • Accounts receivable
  • EMR systems
  • Home Care
  • Project leadership
  • Data Entry
  • Microsoft Excel
  • Human Resources
  • Marketing
  • Strategic Planning
  • Healthcare management
  • Caregiving
  • Medical Billing
  • Memory Care
  • Vital Signs
  • CONFIDENT
  • Sports Coaching
  • Nursing
  • Union contracts
  • SOLUTIONS
  • Dementia Care
  • Supervising experience
  • Budgeting
  • Healthcare Management
  • Office Management
  • Medication Administration
  • CONTRACTS
  • Management
  • Quality Assurance
  • Nonprofit management
  • HIPAA
  • Accounting
  • Accounts payable
  • Employee Orientation
  • Microsoft Office
  • CMA
  • Recruiting
  • Scheduling
  • Medical Records
  • Administrative Assistant
  • Receptionist
  • Setting goals
  • Verbal and written communication
  • Safety awareness
  • Motivational leadership style
  • Team management
  • Physical fitness
  • Team building
  • Schedule management
  • Training exercises
  • Team bonding
  • Injury prevention
  • Project management
  • Operations management
  • Budgeting and financial management
  • Staff management
  • Relationship building
  • Program leadership
  • Financial management
  • Stakeholder relations
  • Government relations
  • Business development
  • Resident satisfaction
  • Consulting
  • Crisis management
  • Human resources management
  • Profit and loss statements
  • Business administration
  • Vendor relations
  • Negotiation
  • Data interpretation
  • Sales management
  • Business planning
  • Social media
  • Human resources
  • Senior living management
  • Growth management
  • Team leadership, training, and development
  • Budget reporting
  • Goal setting
  • Analytical and critical thinker
  • Strategic business planning
  • Leadership and people development
  • Policies and procedures
  • Budget planning
  • Executive leadership
  • Contract negotiation
  • Employee motivation and performance
  • Process improvements
  • Management team leadership
  • Planning and coordination
  • Approachable leader

Accomplishments

Bronze National Quality Award Program recipient AHCA/NCAL

Best Memory Care voted by memorycare com

Great Place to Work Certificate


Certification

  • ALF/RCF Administrator, 10/01/15, Present
  • Licensed Residential Care Administrator, 10/01/21
  • CMA (Certified Medication Aide), 08/01/09, Current
  • CNA, 10/01/07, Current

Best Memory Care from memorycare.com

To choose the best memory care facilities in Walla Walla County, our team of researchers started by using our unique methodology to develop a list of contenders. We further refined the list in the next phase of our process by completing hands-on research for each one of the companies that we developed. Finally, we compiled online reviews from residents and families and wrote summaries of each facility that made it through our selection process.

Overall, our team:

  • Spent over 22 hours researching memory care facilities in Walla Walla County
  • Read more than 80 reviews written by residents and their loved ones
  • Interviewed representatives from local communities

Timeline

Executive Director

McKay Creek Assisted Living
06.2024 - 03.2025

Head Middle School Football Coach

Pilot Rock High School
07.2021 - Current

Executive Director

EmpRes Healthcare
08.2020 - 06.2024

Certified Medication Assistant/Staffing coordinator

EmpRes Healthcare
06.2019 - 08.2020

Administrative Specialists/Caregiver

Helping Hands Home Care
10.2018 - 07.2019

CMA/CNA/Trainer

Prestige Care, Inc.
04.2013 - 09.2018

PRESTIGE CARE CONSULTANT

Prestige Care
03.2011 - 04.2013

CMA/CNA/Fill-in staffing coordinator

Nehalem Valley Care Center
09.2007 - 03.2011

Master's - Healthcare Management

AMERICAN INTERCONTINENTAL UNIVERSITY

BACHELOR OF HEALTHCARE MANAGEMENT - Healthcare Management

AMERICAN INTERCONTINENTAL UNIVERSITY

ALF/RCF Administrator Training - Assisted Living Administrator training program

Leadingage Oregon
Andrew Steinmeyer